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Product Management & Development in Juarez
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Product Management & Development
Juarez
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Location:Juarez
Category:Product Management & Development
Dir-Engineering-Multiprop-AA63840273868929120
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Dir-Engineering-Multiprop-AA
**Additional Information** **Job Number**25143224 **Job Category**Engineering \& Facilities **Location**Marriott Cancun An All\-Inclusive Resort, Boulevard Kukulcan Km 14\.5, Retorno Chac L\-41, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500 **Schedule**Full Time **Located Remotely?**N **Position Type** Management **JOB SUMMARY** Provides a high level of property maintenance knowledge. Position has overall responsibility for maintaining more than one building, grounds and physical plant with particular attention towards safety, security and asset protection. Accountable for managing the budget, capital expenditure projects, preventative maintenance and energy conservation of the units. Develops and implements strategies that will deliver products and services, which meet or exceed the needs and expectations of guests and employees while maximizing the financial performance. Responsible for maintaining standards and regulatory requirements. Leads the emergency response team for all facility issues. **CANDIDATE PROFILE** **Education and Experience** * High school diploma or GED; 6 years experience in the engineering and maintenance or related professional area; technical training in HVAC\-R/Electrical/Plumbing. OR * 2\-year degree from an accredited university in Building and Construction, Engineering, Mechanics, or related major; 4 years experience in the engineering and maintenance or related professional area; technical training in HVAC\-R/Electrical/Plumbing. **CORE WORK ACTIVITIES** **Managing Engineering Operations and Budgets** * Works with property and regional engineering leadership team to determine how Engineering is performing against budget and highlights areas of concern to leadership. * Manages the physical plant including equipment, refrigeration, HVAC, plumbing, water treatment and electrical systems for the units in accordance with Standard Operating Procedures. * Administers service contracts to support property needs. * Ensures fire crew has complete understanding of all procedures, equipment and alarms. * Coaches and supports engineering leadership team to effectively manage controllable expenses (e.g., wages, heat, light and power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, inventory, etc.). * Manages and controls heat, light and power. * Develops an engineering operating strategy that is aligned with the property/brand’s business strategy. * Develops and manages Engineering budgets. * Ensures integration of departmental goals in game plans for each unit. * Oversees execution of long term preventative maintenance and 10 year asset protection plans for each unit. * Reviews financial reports and statements to determine how Engineering is performing against budget for each unit. * Addresses potential areas of concern and proposing solutions to owners in a proactive manner. * Communicates a clear and consistent message regarding departmental goals to produce desired results. * Supervises construction to ensure timely completion of projects within budgetary guidelines. **Maintaining Engineering Standards** * Ensures compliance with state, local and federal regulations. * Maintains property life safety systems (e.g., fire fighting equipment, sprinkler systems, and alarm systems). * Ensures building and equipment licenses, permits and certifications are current for each unit. * Ensures property policies are administered fairly and consistently. **Managing Profitability** * Manages areas of operation to budget by reviewing operating statements, budget worksheets and payroll progress reports. * Monitors and manages the payroll function. * Manages departments’ controllable expenses to achieve or exceed budgeted goals. * Participates in the development of departments’ capital expenditure goals; manages projects as needed. * Participates in the budgeting process for areas of responsibility. * Prepares weekly and period end P\&L critiques for each unit. * Understands the impact of departments’ operation on the overall property financial goals for each unit; educates staff on details as appropriate. * Reviews and manages controllable expenses such as, heat, light, power, water consumption, tools and equipment, grounds keeping supplies, uniforms, vendors, service agreements, etc. **Conducting Human Resources Activities** * Ensures employees are treated fairly and equitably. * Ensures disciplinary procedures and documentation are completed according to Standard and Local Operating Procedures (SOPs and LSOPs) and support the Peer Review Process. * Utilizes employee feedback and an “open door” policy to identify and address employee problems or concerns in a timely manner. * Celebrates successes by publicly recognizing the contributions of team members. * Resolves guest problems and complaints. * Brings issues to the attention of Human Resources as necessary. * Ensures that regular on\-going communication takes place throughout the engineering operation to communicate daily operations activities, set expectations and create awareness of business objectives. *At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non\-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.* Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh\-so\-familiar all around the globe. As a host with Marriott Hotels, you will help keep the promise of “Wonderful Hospitality. Always.” by delivering thoughtful, heartfelt, forward\-thinking service that upholds and builds upon this living legacy. With the name that’s synonymous with hospitality the world over, we are proud to welcome you to explore a career with Marriott Hotels. In joining Marriott Hotels, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you. JW Marriott is part of Marriott International's luxury portfolio and consists of more than 100 beautiful properties in gateway cities and distinctive resort locations around the world. JW believes our associates come first. Because if you’re happy, our guests will be happy. JW Marriott associates are confident, innovative, genuine, intuitive, and carry on the legacy of the brand’s namesake and company founder, J.Willard Marriott. Our hotels offer a work experience unlike any other, where you’ll be part of a community and enjoy true camaraderie with a diverse group of co\-workers. JW creates opportunities for training, development, recognition and most importantly, a place where you can pursue your passions in a luxury environment with a focus on holistic well\-being. Treating guests exceptionally starts with the way we take care of our associates. That’s The JW Treatment™. In joining JW Marriott, you join a portfolio of brands with Marriott International. **Be** where you can do your best work, **begin** your purpose, **belong** to an amazing global team, and **become** the best version of you.
C. 50 4050, 77516 Cancún, Q.R., Mexico
Negotiable Salary
Confirmation Officer VLO63840273906947121
Indeed
Confirmation Officer VLO
**Job Summary** Provide support to Sales Department by reaffirming buyer understanding of presentation subject matter and program information. Supports Contract Administration by verifying/witnessing clients’ signatures and fulfilling buyer side escrow closing for on\-site purchases. The Settlement officer is the company’s representative/agent who processes closing document/contracts with customer; whilst ensuring that customer in full understanding of the product. **Expected Contributions** Verifies contracts – the Settlement Officer provides accurate and timely purchase settlement with owners; explaining clauses in contracts, answering questions related to the same. Initiates welcome calls – the Settlement Officer contacts customers upon their return home to welcome them as new members, using this time as an opportunity to answer any questions or concerns that the customer may have. This assists in reassuring the customer about their purchase. Follows–up on pending contracts – the Settlement Officer ensures that while verifying contract with customer the commitment date that was negotiated between Sales Executive and client is confirmed for processing; follows\-up by contacting customer prior to commitment date to welcome them as new members, while reminding them of agreed deadline. Respond to cancellation requests. Respond to reservation requests \- assist all inbound clients calling to book their first 1st vacation through the reservation/booking process. Provide Settlement support to other team members. Assist with training of new recruits in department. Provide administrative assistance to Project Director, Settlement Supervisor, Settlement Coordinator, Sales Staff. Assist sales Team with owners request and concerns. Perform all other reasonable and legally assigned tasks as requested by supervising management. Assist with training of new recruits in department. **Candidate Profile** * High school diploma or GED or Higher * Proficiency in English and Spanish * Aptitude for Technical and Legal Terminology * Knowledgeable of the Timeshare Industry * Must be alert and self\-motivated * Must have strong command of the English Language, second languages are a plus * Must dress and maintain professional groomed appearance at all time while of duty * Computer and office equipment experience * Must have a High Level of integrity and solid work ethic * Strong written and oral communication skills with good telephone etiquette * Must be a team player, and able to work with others Key competencies include: customer service orientation, work standards, managing multiple priorities, follow\-up, building business partnerships, positive disposition, thriving on ambiguity, openness to differences, patience, technical/professional knowledge, facilitating learning, coaching, developing organizational talent/staff development. \#imvwsm Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
C. 50 4050, 77516 Cancún, Q.R., Mexico
Negotiable Salary
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