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Job Summary: Greet and seat guests, ensure cleanliness of the dining area and tableware, and maintain positive customer service. Key Responsibilities: 1. Provide guests with an organized welcome and seating experience. 2. Maintain cleanliness and order in the work area and dining area. 3. Foster a positive and collaborative work environment. **Additional Information** **Job Number**26053981 **Job Category**Food and Beverage \& Culinary **Location**The St. Regis Costa Mujeres Resort Cancun, CARRETERA PUERTO JUAREZ\-PUNTA SAM SM 001 MZ 002 LOTE 07, Isla Mujeres Zona Continental, Quintana Roo, Mexico, 77520 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Greet guests and determine group size. Seat guests at clean, available tables; remove chairs; place clean, updated menus in front of each guest; etc. Guide guests through dining areas and assist them as needed. Move and arrange tables, chairs, and tableware; organize seating arrangements for groups with special needs. Ensure appropriate tableware is used and that each guest receives a napkin, clean utensils, and any other items included in a standard place setting. Check menus to confirm they are updated, clean, complete, and wrinkle-free. Maintain cleanliness of work areas throughout the day using consistent cleaning procedures. Monitor seating availability, service, safety, and guest well-being in dining areas. Comply with all company safety policies and procedures; report accidents, injuries, and unsafe working conditions to management; complete required safety training and certifications. Ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information; protect company property. Greet and acknowledge all guests according to company standards. Communicate with others using clear, professional language; answer phones following proper protocol. Cultivate and maintain positive working relationships with colleagues; support the team in achieving common goals; listen to and respond appropriately to concerns raised by fellow employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for extended periods. Move, lift, carry, push, pull, and position objects weighing 10 pounds or less without assistance. Perform other reasonable job duties as requested by supervisors. DESIRABLE QUALIFICATIONS Education: High school diploma or equivalent General Educational Development (GED) certificate. (General Educational Development, GED). Relevant work experience: No prior relevant work experience required; previous experience in foodservice environments is preferred. Supervisory experience: No supervisory experience required. License or certification: None *At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively promote an environment where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* St. Regis Hotels \& Resorts, combining timeless glamour with a forward-thinking spirit, is dedicated to delivering exquisite experiences across more than 50 luxury hotels and resorts in premier destinations worldwide. Beginning with the debut of The St. Regis Hotel in New York by John Jacob Astor IV in the early 20th century, the brand remains committed to an unconditional level of service that anticipates guest needs—delivered flawlessly by a team of warm, sophisticated hosts who blend classic elegance with modern sensibility, along with exclusive butler service. We invite you to explore employment opportunities at St. Regis. By joining St. Regis, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** the best version of yourself.
