Reservation Assistant

Description

Job Summary: We are seeking a Reservation Assistant to manage and coordinate transfers, follow up with customers, and maintain internal systems. Key Highlights: 1. Manage and coordinate transfer reservations 2. Provide timely and professional service to customers from the U.S. market 3. Job stability and opportunities for growth We are looking for a Reservation Assistant to join our team at a travel agency specializing in airport–hotel and hotel–airport transportation services. Responsibilities: *Manage and coordinate transfer reservations (airport–hotel / hotel–airport). *Follow up on customer requests via email. *Confirm services with suppliers and customers. *Keep information updated in internal systems. *Provide timely and professional service to customers, primarily from the U.S. market. Requirements: *Intermediate/advanced English level (mandatory, both written and reading). *Ability to draft and respond to emails in English clearly and professionally. *Basic knowledge of tourism transportation logistics (preferred). *Basic computer and office software skills. *Organization, attention to detail, and communication skills. We Offer: Salary: MXN 13,000 net Statutory benefits Food vouchers Free uniforms Job stability Opportunities for growth Rotating 8-hour shifts, with 2 rotating days off . -Requirements- Minimum education: High school diploma – Technological Baccalaureate 1 year of experience Languages: English Age: between 22 and 30 years old Skills: Teamwork, Computer, English, Logistics, Microsoft Excel, Organization, Suppliers, Reservations, Follow-up, Customer service