Hostess

Description

Position Summary: Greets and escorts guests, ensuring an enjoyable and well-organized dining experience while maintaining high standards of cleanliness and service in the dining area. Key Responsibilities: 1. Offers genuine and personalized hospitality. 2. Fosters a welcoming and well-organized environment for guests. 3. Is part of a global team within The Luxury Collection. **Additional Information** **Job Number**26024656 **Job Category**Food and Beverage \& Culinary **Location**Almare a Luxury Collection Resort Isla Mujeres All\-Inclusive, Carretera Garrafon Vista Alegre, Isla Mujeres, Quintana Roo, Mexico, 77400 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Greet guests and determine group size. Assign seating to guests by offering clean, available tables; removing chairs; placing clean, updated menus in front of each guest; etc. Escort guests through dining areas and provide assistance when needed. Move and arrange tables, chairs, and tableware, and organize seating layouts for groups with special needs. Ensure appropriate tableware is provided and that each guest receives a napkin, clean utensils, and any other items included in a standard place setting. Verify menus to ensure they are up-to-date, clean, complete, and free of wrinkles. Maintain cleanliness of work areas throughout the day via consistent cleaning procedures. Monitor seat availability, service delivery, safety, and guest well-being in dining areas. Comply with all company safety policies and procedures; report accidents, injuries, and unsafe working conditions to management; and complete required safety training and certifications. Ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information; and safeguard company property. Greet and acknowledge all guests according to company standards. Communicate with others using clear and professional language; answer telephones following proper protocol. Cultivate and maintain positive working relationships with colleagues; support the team in achieving shared goals; and listen to and appropriately respond to concerns raised by fellow employees. Ensure adherence to quality expectations and standards. Stand, sit, or walk for extended periods of time. Move, lift, carry, push, pull, and position objects weighing 10 pounds or less without assistance. Perform other reasonable job duties as requested by supervisors. DESIRABLE QUALIFICATIONS Education: High school diploma or equivalent General Educational Development (GED) certificate. Work Experience: No prior related experience required; previous experience in foodservice environments is preferred. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diverse backgrounds of our associates are valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* The Luxury Collection Hotels \& Resorts, with over 120 hotels across more than 35 countries, delivers authentic experiences that evoke lasting, treasured memories. Our legacy of over 100 years—beginning in 1906 under the Italian CIGA brand (a collection of Europe’s most famous and iconic hotels)—provides a solid foundation as we evolve to exceed the expectations of luxury travelers. From legendary palaces and remote retreats to timeless modern classics, each luxury hotel and resort is a unique and cherished expression of its location—a portal to the destination’s charms and cultural treasures. If you appreciate evocative storytelling, feel passion and curiosity about this destination’s heritage, and desire to deliver genuine, personalized hospitality that anticipates guests’ needs, we invite you to join our journey. By joining The Luxury Collection, you become part of Marriott International’s portfolio of brands. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part** of an incredible global team, and **you’ll become** your best self.