Description
Job Summary:
We are seeking a technical support specialist to perform equipment migrations, data backups, and user permission administration, with team leadership and coordination responsibilities.
Key Responsibilities:
1. End-user technical support and Windows equipment administration
2. Team leadership and coordination
3. User support and problem resolution
**Requirements:**
* Bachelor's or Engineering degree in Computer Systems (completed or incomplete)
* Minimum 1 year of experience in technical support
* Valid official identification
**Knowledge and Experience:**
* End-user technical support
* Point-to-point Windows equipment migration
* Data backup
* Image installation (Clonezilla, Symantec Ghost, Acronis True Image, etc.)
* Windows Registry Editor proficiency
* Basic networking knowledge (IP, DNS, WINS, configuration)
* Peripheral installation and configuration (printers, pinpads, scales, scanners)
* User-based permission administration
* Antivirus configuration
* On-site evidence collection and service closure
* Adherence to technical procedures
**Skills:**
* Leadership
* Team coordination
* User support and problem resolution
**Required Tools:**
* 32 GB USB drive
* Network cable
**We Offer:**
* Weekly payments for services rendered (ticket-based model)
* Variable income based on number of services completed
* Independent contractor arrangement (no benefits or employment contract)
Job Type: Full\-time
Pay: $400\.00 \- $450\.00 per day
Work Location: In person