SUPERVISOR

Description

Supervise overall operations across all store areas, serving as a role model for your team. Provide necessary direction and feedback to employees under your supervision to coordinate proper execution of store operational processes, foster an optimal work environment, and deliver excellent service to our customers. * Authorize damaged and non-damaged returns resulting from defective merchandise, incorrect employee recommendations, or catalog errors—always placing the customer first and guaranteeing their full satisfaction. * Ensure all parts and products are located in their assigned positions within the store and that physical inventory matches system records, executing flawless weekly inventory maintenance tasks. * Supervise store operational activities as a role model, ensuring employees provide expert customer guidance and utilize all tools provided by AutoZone—including the electronic catalog and testing/diagnostic equipment—to deliver reliable advice and genuine solutions to our customers’ needs, while also helping prevent merchandise returns through this practice. * Identify subordinates’ strengths and areas for development to assign appropriate tasks, recognize strong performance, and provide constructive feedback when improvement or training opportunities are identified. * Supervise daily adherence by all employees to scheduled work hours and AutoZone’s dress code; ensure respectful, friendly, and professional interactions among team members and with our customers, applying AutoZone’s guidelines and core values. * Review and analyze the Profit & Loss (P\&L) report each period to identify cost-control opportunities and contribute to improvements by promoting a culture of savings across all controllable expenses within the team. * Assign and follow up on area supervisors’ tasks—including planogram setup, merchandise placement, warehouse cleaning, restrooms, cafeteria, sales floor, parking lot—as well as reviewing daily cash counts for the main register, performing cash sweeps, and conducting register closings for supervised staff, all in accordance with AutoZone procedures. * Supervise and ensure employees use AutoZone-provided safety equipment—including belts, gloves, aprons, and goggles—when handling merchandise, performing vehicle tests, or working at in-store test stations, thereby helping prevent workplace accidents and ensuring a safe environment for our employees. * High school diploma * One to two years of experience as a supervisor in retail, warehouse, or store environments * Flexible availability for scheduling AutoZone Mexico is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores, two distribution centers, a Store Support Center (CAT) located in Monterrey, Mexico, and a Business and Technology Store Support Center (BTSSC) located in Chihuahua. We employ over 16,000 AutoZoners nationwide. Our customer-centric culture and commitment to going above and beyond define our identity—for both our customers and AutoZoners. Working at AutoZone means joining a team that values dedication, teamwork, and growth. Whether you’re assisting customers or advancing your professional career, we provide the tools and support to help you succeed and drive your future forward. AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on skills and competencies, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.