At TechPeople, our commitment is to attract, develop, and retain the best technological talent by creating an environment where empathy, excellence, and teamwork are the foundation for building lasting and trustworthy relationships. We promote a culture of innovation and dynamism, where every team member has the opportunity to grow, add value, and maximize their potential. Techpeople (Apple Authorized Service Center) is a leading company in technical support services for Apple devices. We are currently seeking a Specialist in Repairing computing and mobile devices. If you are passionate about technology, possess exceptional customer service skills, and have a love for the Apple brand, we are looking for you! Work location: Playa del Carmen. Responsibilities: * Provide technical support to Apple and PC users. * Assemble and disassemble computers. * Resolve hardware and software issues on customer devices. * Deliver excellent customer service through various communication channels. Requirements: * Knowledge in assembling and disassembling computers and/or mobile phones. * Previous experience in technical support and customer service. * Solid knowledge of hardware and software. * Passion for technology and customer service. * Completed high school; incomplete bachelor's degree or engineering in Systems, Computer Science, or related field. Benefits: * Opportunities for professional growth and development. * Dynamic and collaborative work environment. * Ongoing training on new technologies and Apple products. * "APPLE TRAINING AND CERTIFICATION" * Monthly fixed salary $12,600 * Performance bonus starting at $2,100 * Commissions for service placements (no cap) * Statutory benefits * Enhanced statutory benefits * LIFE INSURANCE * FOOD VOUCHERS 10% Monthly * MEAL ASSISTANCE AT GROUP RESTAURANT * SAVINGS FUND * CARSO GROUP DISCOUNTS Work schedule: Monday to Sunday with one rotating weekday day off, shifts from 11 AM to 8 PM and 12 PM to 9 PM (both shifts rotate). If you are interested in this position, please send your CV via WhatsApp to 55 12 68 53 13, Lic. Karina Gtz. We look forward to receiving your application! Job type: Full-time Salary: $12,600.00 - $15,000.00 per month Benefits: * Salary increases * Savings fund * Employee discounts * Gym discount * Discounts and preferential pricing * Referral program * Life insurance * Discounted cafeteria service * Free uniforms * Grocery vouchers Application questions: * Do you have availability to work Monday to Sunday with one rotating weekday day off between 11 AM to 8 PM and 12 PM to 9 PM (both shifts rotate)? * Have you previously repaired computers and/or mobile phones in a formal job? (Not own business) * Do you agree with the offered salary? (12,600 base + bonus + commissions + PSL) * Please provide a phone number where we can contact you via WhatsApp * Do you own or have you owned a computer and/or mobile phone repair business? (Either in a store or at your home) Workplace: On-site