




Join our team as an intern in the Local Operations area and contribute to the growth of our portfolio in Quintana Roo! We are looking for students or recent graduates with a passion for hospitality, organization, and a proactive attitude to become part of the team managing the daily operations of properties in one of Mexico's most important destinations. **Responsibilities of the Local Operations Intern in Quintana Roo** ------------------------------------------------------------------------- * Assist in coordinating daily operational activities for vacation and residential properties. * Collaborate in conducting inspections and monitoring quality standards before guest arrival, during their stay, and after check-out. * Support communication with service providers (cleaning, maintenance, security), ensuring proper execution of assigned tasks. * Record and follow up on incidents, requests, or feedback from guests and property owners. * Assist in inventory management and tracking of supplies entering and leaving. * Generate simple activity reports, supporting the operations and management teams. * Provide support in administrative and logistical tasks within the operations department. * Facilitate key handover and collection, as well as assist in check-in and check-out processes when necessary. * Participate in internal projects aimed at improving processes and service quality. ### **Requirements and Desired Profile for Property Operations Intern** * Student in the final semesters or recent graduate in Tourism, Hospitality, or a related field. * Genuine interest in learning about property operations management and customer experience. * Minimum availability of 6 months to complete internships or professional residency (full-time). * Organizational skills, high attention to detail, and ability to follow established procedures. * Strong communication skills, empathetic attitude, and teamwork capabilities. * Basic knowledge of office tools (Word, Excel, email); previous experience with management software or PMS is a plus. * Intermediate level of English (desirable). * Availability to travel within the Quintana Roo region (driver's license required). * Proactive attitude, initiative, and professional ethics. #### **Benefits of Completing Your Internship in Operations with Us** * You will have the opportunity to learn directly from the operations team in a professional environment within the tourism sector. * Professional growth and potential to join our permanent staff after your internship, based on performance. * Dynamic, inclusive work environment focused on developing young talent. * Monthly financial support and official internship certification. * Ongoing training and feedback for your professional development. ##### **Location and Availability for the Local Operations Intern in Quintana Roo** * Activities are in-person and will take place at various locations within Quintana Roo. * Immediate availability required to start in morning or afternoon shifts, Monday through Friday. ###### **Why Join Our Operations Team in Los Cabos?** * You will help create memorable experiences for guests and property owners in one of the country's most iconic destinations. * You'll be part of a growing company offering career advancement opportunities aligned with your professional development.


