Juarez Customer Service - Call Center Job Listings

SALES ADVISOR AT CANCUN TERMINAL64525800090754120

Indeed

SALES ADVISOR AT CANCUN TERMINAL

OBJECTIVE Selling tickets and other services, providing customer service at the counter. FUNCTIONS * 1. Advise and sell tickets to passengers. * 2. Fulfill the process of customer service with excellence. * 3. Provide service in the card section. REQUIRED KNOWLEDGE * 1. Office * 2. Tourism * 3. Numerical skills. * 4. Sales * 5. Basic English (optional) EXPERIENCE * Direct customer service * Cash handling (6 months) * Counter sales Job type: Full-time Salary: $9,000.00 per month Benefits: * Discounted cafeteria service * Grocery vouchers Education: * Completed high school (Desirable) Experience: * Sales: 1 year (Mandatory) Language: * English (Desirable) Workplace: On-site job Expected start date: 12/01/2025

C. 50 4050, 77516 Cancún, Q.R., Mexico

MXN 9,000/month

(Spanish and English) Customer Success Specialist (Mexico, remote)64164618595458121

Indeed

(Spanish and English) Customer Success Specialist (Mexico, remote)

**Passionate about the world of tech?** What if you had a chance to be a part of the world’s leading SaaS, Software, or Hardware solutions? Join our team as a **Customer Success Specialist** today and thrive in a multicultural and multilingual environment while enjoying your home office. Unlock your potential by mastering new skills and achieving challenging goals with our People First management approach. Excited? Let’s see what it takes **What you will do:** * Provide support as a trusted advisor for customers via emails, chats, social media, and video calls * Assist and onboard new customers * Develop digital marketing strategies * Provide weekly, bi\-monthly, or monthly strategic guidance to customers * Ensure smooth customer engagement through proactive outreach * Offer best practices on product usage and marketing strategies * Keep customers updated on product releases and new features * Identify and escalate issues to the appropriate teams **What you need to succeed in this role:** * **Fluent Spanish (at least C1\) and English B2** * **At least 1–2 years of experience in customer success\-related roles** * Strong digital marketing knowledge * Experience in e\-commerce, SaaS, project management, or marketing * Comfortable using Zoom, Intercom, Mixpanel, Hubspot, G\-Suite, and e\-commerce platforms * Personal laptop or computer (at least 8Gb of RAM) and a stable internet connection (minimum 50 Mbps–download and 40 Mbps–upload) **Will be a plus:** * Sales experience * Previous experience as an Account Manager **Benefits and Perks:** * Flexible schedule * Opportunity to work fully remotely * Inclusive international environment * Compensation in USD * Good bonuses for referring friends * Paid intensive training and probation * Work\-life balance * Responsive management interested in your growth and long\-lasting cooperation * Greenhouse conditions for self\-development * The items listed in this section may vary depending on the terms of your engagement. Certain benefits and conditions typically apply to employees; independent contractors may not be eligible for all of these. The specific terms, including compensation, benefits, and work conditions, will be clearly defined in your agreement if selected. **Who are we?** SupportYourApp is a Support\-as\-a\-Service company that provides secure technical, customer support, and CX services for tech companies around the globe. We work with clients from over 30 countries and speak over 60 languages. Since 2010, we’ve become an industry leader in premium outsourced customer support and turned global with 8 hubs around the world. We treat our team like our clients, surrounding them with unlimited care, an individual approach, and a wholesome positive experience. We welcome people with various backgrounds and experiences. Grab the chance to join us and **send your CV in English**, pointing out your outstanding skills! Visit our website: www.supportyourapp.com **DISCLAIMER** We are a multinational company with unbiased views. The assessment of candidates is not affected by such characteristics as race, sex, color, religion, age, national origin, marital status, disability, veteran status, genetic information, sexual orientation, gender identity, or any other reason prohibited by law in provision of opportunities and benefits. *Your personal data will be processed as described in the SupportYouApp* Candidate Privacy Notice*.*

C. 50 4050, 77516 Cancún, Q.R., Mexico

Negotiable Salary

Indeed

Coord-Human Resources

**Additional Information** **Job Number**25164715 **Job Category**Human Resources **Location**JW Marriott Cancun Resort \& Spa, Blvd. Kukulcan, Km 14\.5, Lote 40\-A, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Create and maintain filing systems. Create and type office correspondence using a computer. Distribute and send correspondence. Organize and track HR office supplies and forms. Answer telephone calls and take messages. Create a personnel file for new employees. Assist incoming candidates with application procedures. Maintain the designated area for completing applications and ensure it is clean, well-maintained, and accessible to people with disabilities. Respond to employee and management questions, requests, and concerns regarding company programs, policies, and HR guidelines. Report employee relations issues within the division or hotel to HR management. Maintain confidentiality and security of hotel and employee records, files, and information. Ensure proper maintenance of all employee records and files (e.g., interview documentation, I\-9 forms). Comply with all company policies and procedures, ensure uniform and personal appearance are neat and professional, maintain confidentiality of proprietary information, and protect company assets. Report accidents, injuries, and unsafe work conditions to management. Greet all guests according to company standards. Communicate with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate protocols. Foster and maintain positive working relationships with others; support team members in achieving common goals; listen and respond appropriately to other employees' concerns. Ensure compliance with quality expectations and standards. Enter and locate work-related information using computers and/or point-of-sale systems. Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education: High school diploma or equivalent certification from a General Educational Development (GED) program. (General Educational Development, GED). Related Work Experience: At least 1 year of related work experience. Supervisory Experience: Supervisory experience is not required. License or Certification: None *At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* Marriott Hotels strives to elevate the art of hospitality by innovating whenever possible while maintaining the comfort of the familiar around the world. As a host at Marriott Hotels, you will help us uphold the promise of “Wonderful experiences, every time” through thoughtful and genuine service that anticipates guests’ needs and enhances this living legacy. With a name synonymous with hospitality worldwide, we are proud to invite you to explore career opportunities at Marriott Hotels. By joining Marriott Hotels, you become part of the portfolio of brands at Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part of** an incredible global team, and **you will become** your best self. JW Marriott is part of Marriott International’s luxury portfolio and consists of over 100 beautiful hotels in prominent cities and premium resort locations around the world. JW believes associates come first because if you are happy, guests will be too. JW Marriott associates are confident, innovative, authentic, intuitive, and carry forward the legacy of the brand and company founder, J. Willard Marriott. Our hotels offer an unparalleled work experience where you’ll be part of a community and enjoy true camaraderie with a diverse group of colleagues. JW creates training, development, recognition opportunities, and most importantly, a place where you can pursue your passion in a luxury environment focused on holistic well-being. Exceptional guest care begins with how we care for our associates. This is The JW Treatment™. By joining JW Marriott, you join the portfolio of brands at Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part of** an incredible global team, and **you will become** your best self.

C. 50 4050, 77516 Cancún, Q.R., Mexico

Negotiable Salary

Indeed

Engine Room Technician

**Additional Information** **Job Number**25164809 **Job Category**Engineering & Facilities **Location**Marriott Cancun An All-Inclusive Resort, Boulevard Kukulcan Km 14.5, Retorno Chac L-41, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non-Management Perform routine minor maintenance on hotel vehicles (e.g., construction trucks, shuttle vans, electric carts), including checking oil, fluid levels, tire pressure and wear, battery charging, and spark plug replacement. Perform preventive maintenance on tools and equipment, including cleaning and lubrication. Maintain proper maintenance inventory and request parts and supplies as needed. Keep daily records of operational, maintenance, and safety activities, as well as test results, instrument readings, equipment failure details, and maintenance work performed. Comply with all company safety policies and procedures, report any maintenance issues, safety hazards, accidents, or injuries, complete safety training and obtain certifications, and safely store flammable materials. Ensure uniform and personal appearance are neat and professional, maintain confidentiality of proprietary information, and protect company assets. Communicate with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using proper protocols. Develop and maintain positive working relationships with others, support the team in achieving common goals, and listen and respond appropriately to concerns raised by fellow employees. Move, lift, carry, push, pull, and place objects weighing 50 pounds or less without assistance. Grasp, turn, and manipulate objects of varying sizes and weights, requiring fine motor skills and hand-eye coordination. Visually inspect tools, equipment, or machines (e.g., to identify defects). Reach above the head and below the knees, including bending, twisting, pulling, and stooping. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education: Diploma issued by a technical, trade, or vocational school. Relevant Work Experience: At least 2 years of relevant work experience. Supervisory Experience: Supervisory experience is not required. License or Certification: None *At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* Marriott Hotels strives to elevate the art of hospitality by innovating whenever possible while maintaining the comfort of the familiar around the world. As a host at Marriott Hotels, you will help us uphold the promise of "A wonderful hotel experience, every time" through thoughtful and sincere service that anticipates guests' needs and enhances this living legacy. With a name synonymous with hospitality worldwide, we are proud to invite you to explore career opportunities with Marriott Hotels. By joining Marriott Hotels, you become part of the portfolio of brands at Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part of** an incredible global team, and **you will become** your best self. JW Marriott is part of Marriott International’s luxury portfolio and consists of over 100 beautiful hotels in prominent cities and premium resort locations around the world. JW believes employees come first because when you are happy, guests will be too. JW Marriott associates are confident, innovative, genuine, and intuitive, carrying forward the legacy of the brand and company founder, J. Willard Marriott. Our hotels offer an unparalleled work experience, where you become part of a community and enjoy true camaraderie with a diverse group of colleagues. JW creates training, development, recognition opportunities, and most importantly, a place where you can pursue your passion within a luxury environment focused on holistic well-being. Exceptional guest treatment begins with how we care for our employees. This is The JW Treatment™. By joining JW Marriott, you join a portfolio of brands at Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part of** an incredible global team, and **you will become** your best self.

C. 50 4050, 77516 Cancún, Q.R., Mexico

Negotiable Salary

Tourism Sales Agent Call Center - Cancún QRoo64149286243330124

Indeed

Tourism Sales Agent Call Center - Cancún QRoo

In the **\#EquipoDespegar** we are a team of outstanding professionals dedicated to creating the best experiences so that travel enriches people's lives. We work as a team, get involved, aren't afraid to make mistakes, and always strive for more. **\#EquipoDespegar** means growing, developing, setting goals and not stopping until they are achieved. We innovate, create, learn from our mistakes, and in this way, we have become the leading travel platform in Latin America. We solve complex problems and develop new technology-based solutions to stay at the forefront of the travel industry. **We have a new challenge for those who**: * Are the protagonists of their professional development and aim to maximize their talent. * Are information centralizers and aspire to generate high-quality solutions. * Are natural pushers and are dedicated to making things happen. * Are demanding, competitive, never settle for just meeting expectations, and constantly seek self-improvement. We are looking for **\*Tourism Sales Agents for our call center\*** at our brand Best Day/Despegar. **WE ARE LOOKING FOR** People passionate about service, focused on customer care, and unafraid to grow. Interest in commission-based pay. **What do you need?** Excellent attitude, experience in customer service in agencies and/or call centers, experience in tourism sales, accustomed to earning through commissions. **We Offer** Guaranteed Salary Excellent commission schemes Workday of 7.30 hours Exclusive discounts on all \#Despegar products Grocery vouchers Extended leave for primary and secondary caregivers Medical expense coverage Gym discounts Free birthday day Bonuses and referral programs Reimbursement for childcare Continuous training through platforms And many more! Apply directly through the job posting! We are looking for you We Offer You \\uD83D\\uDCCCServe in a company expert in its industry. \\uD83D\\uDCCCBe part of a team of professionals passionate about traveling in the world of technology and making it possible for others to travel. \\uD83D\\uDCCCJoin a team that uses technology as a pathway for innovation and solving opportunities. \\uD83D\\uDCCCDevelop your own career in a competitive and challenging environment. If you want to be part of a unique team in the market, one that enjoys solving, innovating, and creating value, join us! Make Despegar your next destination! *At Grupo Despegar, we are committed to creating an inclusive work environment where meritocracy and equal opportunities are integral to all our talent management processes, promoting diversity as part of our constantly evolving culture*

C. 50 4050, 77516 Cancún, Q.R., Mexico

MXN 7/hour

Indeed

Sales Advisor

Sales Advisor We are a leading company in the fashion and lifestyle industry, seeking a passionate and results-driven Sales Advisor to join our growing team. Requirements: 1\. Responsibility: Demonstrate an unwavering commitment to your tasks and goals. You are accountable for your own success and that of your team. 2\. Honesty: Operate with integrity and transparency in all interactions with customers and colleagues. 3\. Sense of urgency: Understand the importance of acting quickly and accurately in a competitive sales environment. 4\. Punctuality: We value respect for others' time and expect you to be punctual for all meetings and appointments. 5\. Passion for sales and customer service: Enjoy helping customers find what they need and take pride in exceeding their expectations. Responsibilities: * Advise customers on our products and services, providing exceptional customer service at all times. * Achieve and exceed monthly sales targets. * Collaborate closely with the sales team to share best practices and strategies. * Participate in special events and promotions to boost sales and customer engagement. * Maintain in-depth knowledge of the fashion and lifestyle industry, as well as our products and services. If you're looking for an exciting challenge within a dynamic and growing company, True Religion is the perfect place for you. We offer a positive and collaborative work environment, opportunities for professional growth, and a competitive compensation package.

Puerto Morelos, 77580 Puerto Morelos, Q.R., Mexico

Negotiable Salary

Indeed

Telephone Technician

**Additional Information** **Job Number**25141043 **Job Category**Rooms \& Guest Services Operations **Location**Marriott Cancun An All\-Inclusive Resort, Boulevard Kukulcan Km 14\.5, Retorno Chac L\-41, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Answer, record, log, and process all guest calls, requests, questions, or concerns. Operate telephone switchboard terminal. Process guest requests for wake-up calls, call identification, do not disturb, call forwarding, conference calls, calls relayed through a Telecommunications Device for the Deaf (TDD), and unregistered guest calls. Inform guests of any messages they have received. Monitor busy or unanswered lines, stay in contact with callers on hold to update their status, and offer to take messages. Receive, record, and relay messages accurately, completely, and legibly. Turn guest room indicator lights on and off as appropriate. Train guests on internet access; transfer guests experiencing issues to the service provider’s customer support line. Test communication equipment to ensure proper functionality. Respond to special requests from guests with exceptional needs. Contact the appropriate person or department as necessary to resolve guest calls, requests, or problems. Follow up with guests to ensure their requests or issues have been resolved to their complete satisfaction. Dispatch bell staff or service personnel as needed. Comply with all company policies and procedures; report accidents, injuries, and unsafe work conditions to management; ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information and protect company assets. Greet and acknowledge all guests according to company standards; anticipate and address their service needs; thank guests with genuine appreciation; assist people with disabilities. Speak clearly and professionally with others; answer telephones using proper etiquette. Develop and maintain positive working relationships with others; support team to reach common goals. Adhere to quality assurance expectations and standards. Stand, sit, or walk for extended periods of time. Enter and locate information using computers and/or point of sale (POS) systems. Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education: High school diploma or equivalent certification from a General Educational Development (GED) program. Related Work Experience: No related work experience required. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* Marriott Hotels strives to elevate the art of hospitality by innovating whenever possible while maintaining the comfort of the familiar around the world. As a host at Marriott Hotels, you will help us uphold the promise of “Wonderful experiences, every time” through thoughtful and sincere service that anticipates guest needs, thus enhancing this living legacy. With a name synonymous with hospitality worldwide, we are proud to invite you to explore career opportunities at Marriott Hotels. By joining Marriott Hotels, you join a portfolio of brands within Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part** of an incredible global team, and **you will become** your best self. JW Marriott is part of Marriott International’s luxury portfolio and includes over 100 beautiful hotels in prominent cities and premier resort locations around the world. JW believes employees come first because if you are happy, guests will be too. JW Marriott employees are trusted, innovative, genuine, intuitive, and carry forward the legacy of the brand and company founder, J. Willard Marriott. Our hotels offer an unparalleled work experience where you become part of a community and enjoy true camaraderie with a diverse group of colleagues. JW creates training, development, recognition opportunities, and most importantly, a place where you can pursue your passion in a luxury environment focused on holistic well-being. Exceptional guest care begins with how we care for our employees. This is The JW Treatment™. By joining JW Marriott, you join a portfolio of brands with Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part** of an incredible global team, and **you will become** your best self.

C. 50 4050, 77516 Cancún, Q.R., Mexico

Negotiable Salary

Indeed

Hostess

**Additional Information** **Job Number**25149468 **Job Category**Food and Beverage \& Culinary **Location**Marriott Cancun An All\-Inclusive Resort, Boulevard Kukulcan Km 14\.5, Retorno Chac L\-41, Zona Hotelera, Cancun, Quintana Roo, Mexico, 77500 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management Process all payment methods according to accounting procedures and policies. Comply with audit standards for hotel control and cash handling procedures (e.g., blind drop cash deposits). Obtain assigned cash drawer and ensure accuracy of starting cash, secure adequate change for expected transaction volume, and safeguard the cash drawer at all times. Reconcile cash drawer at the end of shift, complete designated cashier reports, resolve discrepancies, turn in receipts, and secure the cash drawer. Transport cash drawer to and from assigned workstation. Set up and organize cashier workstation with designated supplies, forms, and materials; maintain cleanliness of workstation at all times. Complete opening tasks such as organizing necessary supplies and equipment including the cash drawer, ensuring everything is in proper working order. Follow all company safety and security policies and procedures, and report accidents, injuries, and unsafe work conditions to management. Ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Greet and acknowledge all guests according to company standards, anticipate guest service needs, respond accordingly, and express genuine appreciation to guests. Speak clearly and use professional language when communicating with others and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, and support team to achieve common goals. Ensure compliance with quality expectations and standards. Enter and locate work-related information using computers and/or point-of-sale systems. Stand, sit, or walk for extended periods of time. Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. Perform other reasonable job duties as requested by supervisors. DESIRABLE SKILLS Education: High school diploma or equivalent certification from a General Educational Development (GED) program. Related Work Experience: No related work experience required. Supervisory Experience: No supervisory experience required. License or Certification: None *At Marriott International, we are committed to providing equal opportunities, making everyone feel welcome, and facilitating access to employment opportunities. We actively promote an environment where the diversity of our associates' backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to non-discrimination based on disability, veteran status, or other characteristics protected by applicable law.* Marriott Hotels strives to elevate the art of hospitality, constantly innovating while preserving the comfort of the familiar around the world. As a host at Marriott Hotels, you will help uphold the promise of “Wonderful Experiences, Always” through thoughtful and sincere service that anticipates guests’ needs, thus enhancing this living legacy. With a name synonymous with hospitality worldwide, we are proud to invite you to explore career opportunities at Marriott Hotels. By joining Marriott Hotels, you join a portfolio of brands within Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part** of an incredible global team, and **you will become** your best self. JW Marriott is part of Marriott International’s luxury portfolio and includes over 100 beautiful hotels in prominent cities and resort locations around the world. JW believes employees come first because if you are happy, guests will be too. JW Marriott employees are trusted, innovative, genuine, and intuitive, carrying forward the legacy of the brand and company founder, J. Willard Marriott. Our hotels offer an unparalleled work experience where you will be part of a community and enjoy true camaraderie with a diverse group of colleagues. JW creates training, development, recognition opportunities, and most importantly, a place where you can pursue your passion in a luxury environment focused on holistic well-being. Exceptional guest care begins with how we care for our employees. This is The JW Treatment™. By joining JW Marriott, you join a portfolio of brands with Marriott International. **You will be** where you can do your best work, **you will begin** to fulfill your purpose, **you will be part** of an incredible global team, and **you will become** your best self.

C. 50 4050, 77516 Cancún, Q.R., Mexico

Negotiable Salary

Indeed

Chemist

**Position Objective:** Perform sample collection for the process or interpretation of all clinical studies, adhering to the standards and procedures established by the Organization, with excellent service attitude and warmth, thereby ensuring total customer satisfaction Areas of responsibility: · Collect blood samples, cultures, gynecological specimens, and electrocardiograms according to current official regulations and procedures established by the Organization, with excellent quality and warmth in service, ensuring complete patient satisfaction. · Centrifuge samples according to official regulatory procedures and those established by the Organization and Reference Laboratories. · Record pending samples on the outsourcing order, note relevant observations for each sample, and indicate the number of tubes (various), slides, bottles, media, and biopsies included in the submitted samples. · Package samples timely and correctly according to official regulatory procedures and those established by the Organization and Reference Laboratories. · Classify biohazardous waste (RPBI) according to procedure and official regulations, as well as update daily and monthly logs. · Deliver RPBI waste to the provider's operator, and verify that the manifest data are correct and correspond to the Clinical Analysis Unit's data. · Update and implement all logs according to the procedures (Procedure No.) of official regulations and those established by the Organization. · Review, analyze, and deliver results to patients timely and correctly according to the Organization's processes and policies. · Track special tests pending delivery beyond two days to ensure timely delivery and patient satisfaction. · Sanitize all areas and complete the corresponding log according to the established process (procedure). · Provide customer service, giving information about services offered by the Clinical Analysis Unit in person and over the phone. · Give instructions and prepare patients arriving for service depending on the study to be performed, according to established procedures. · Provide information about ultrasound area studies to every patient according to the established procedure. · Accurately, honestly, and according to Organization procedures, collect payments for studies and services provided by the Clinical Analysis Unit. · Correctly and honestly manage and handle all matters related to the cash handling company and/or daily sales deposit, according to established guidelines. · Daily report income according to procedures established by the department. Generate and print the daily global invoice, as well as close the point of sale, according to procedures and policies established by the Organization. · Generate and print the daily global invoice, as well as close the point of sale, according to procedures and policies established by the Organization. · Generate, send, and print the daily outsourcing order according to established procedures. · Print clinical study results daily according to established processes. · Send electrocardiograms to the cardiologist for interpretation, extract and print the result for delivery according to the procedure established by the Organization (only in case the electro unit does not have a computer system). Job type: Full time, Indefinite duration Salary: $7,500.00 - $11,500.00 per month Benefits: * Discounts and preferential prices * Free uniforms * Grocery vouchers Work location: On-site job

C. 50 4050, 77516 Cancún, Q.R., Mexico

MXN 7,500-11,500/month

Indeed

Call Center Advisor

*This job posting comes from the Talenteca.com job board* ### **Job opening for Empleando Mexico in Cancún - Benito Juárez, Quintana Roo** Join our team as a Bilingual Customer Experience Manager and provide **exceptional service** to our customers! We are looking for dynamic individuals with a service-oriented mindset and effective communication skills. ### **Responsibilities** * Handle **customer calls, emails, or chats**. * Provide **assistance, resolve inquiries, and deliver clear information** about our services. * Actively listen to customer concerns and **seek effective solutions**. * Record and document all customer interactions in our **CRM**. ### **Requirements** * **Advanced English proficiency**. * Previous experience in **customer service**. * Excellent **writing and spelling skills**. * Availability to work **on-site**. No Home Office. * Basic knowledge of **office software** and ability to learn customer service systems. * Must reside in **Cancún**. ### **We Offer** * **Fixed salary**. * **Statutory benefits**. * Opportunities for **professional growth**. * A positive **work environment**. **If you are proactive, bilingual, and passionate about customer service, we want to meet you and have you join our team.** **Desired education level:** Higher education - incomplete **Desired experience level:** Intermediate Level **Departmental function:** Customer Service **Industry:** Medical **Skills:** * Advanced English * Customer service * CRM management * Case tracking * Complaint handling *This job posting comes from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j_id=68b9d52c25000051008b097f&source=indeed*

46H4+FM Cancún, Quintana Roo, Mexico

Negotiable Salary

Sales Training and Development Analyst Call Center638408963376671210

Indeed

Sales Training and Development Analyst Call Center

In the **\#EquipoDespegar** we are a team of outstanding professionals dedicated to creating the best experiences so that travel enriches people's lives. We work as a team, get involved, aren't afraid to make mistakes, and always strive for more. **\#EquipoDespegar** means growing, developing, setting a goal and not stopping until it's achieved. We innovate, create, learn from our mistakes, and in this way, we consolidate ourselves as the leading travel platform in Latin America. We solve complex problems and develop new technology-based solutions to stay at the forefront of the travel industry. **We have a new challenge for those who**:* Are protagonists of their professional development and seek to maximize their talent. * Are centralizers of information and aspire to generate high-quality solutions. * Are natural pushers dedicated to making things happen. * Are demanding, competitive, never satisfied with just meeting expectations, and constantly aim to surpass themselves. **Main Role Challenges:** Deliver training for new hires in the call center. Design and implement commercial and product training programs with internal teams and strategic partners. Design and update manuals, support materials, and operational update communications. Train on key destinations and cross-selling techniques. Develop commercial skills in new hires. Coordinate with marketing, product, and operations teams to align commercial objectives.### **Requirements** * Previous experience in **call center** (preferably). * Analytical skills and team management ability * Proficiency in design platforms such as Canva * Teaching skills and passion. * Customer service processes (inbound, outbound, chat, email). * Key call center performance indicators. * Office tools (Excel, PowerPoint, Word). * Videoconferencing and collaboration platforms (Zoom, Teams, Google Meet, Miro, etc.). * Learning methodologies * Proactive and dynamic profile * Desire for continuous learning What We Offer \\uD83D\\uDCCCServe in an industry-leading expert company. \\uD83D\\uDCCCBe part of a team of professionals passionate about traveling in the world of technology and enabling others to travel. \\uD83D\\uDCCCJoin a team that uses technology as a path for innovation and solving opportunities. \\uD83D\\uDCCCDevelop your own career in a competitive and challenging environment. If you want to be part of a unique team in the market that enjoys solving, innovating, and creating value, join us! Make Despegar your next destination! *At Grupo Despegar, we are committed to creating an inclusive work environment where meritocracy and equal opportunities are integral to all our talent management processes, promoting diversity as part of our constantly evolving culture*

C. 50 4050, 77516 Cancún, Q.R., Mexico

Negotiable Salary

Tourism Reservation Agent | Bilingual638408962112031211

Indeed

Tourism Reservation Agent | Bilingual

At **Amigo Tours**, we are a leading company in the tourism industry, with presence in **8 countries across Latin America and Europe**. We operate over **240 tours daily** and work closely with the world's main online travel agencies and tour wholesalers. Our commitment is to deliver unforgettable experiences and high-quality service at every destination. We are currently seeking a **Bilingual Reservations and Operations Agent** to join our team in Cancun. **Requirements**: * **Conversational English B2 level** (competency test required). * Bachelor’s degree in Tourism, Hospitality, Public Relations, Foreign Languages, International Business, or related field. * Proficiency in Microsoft Office, with **intermediate Excel skills** (pivot tables). * Passion for tourism operations. * Attention to detail, dynamism, and enthusiasm. **Main Responsibilities**: * Managing and confirming reservations. * Customer service via phone, email, and chat. * Cancellations and activity follow-ups. * Coordination and dispatch of assignments to suppliers. * Planning and monitoring daily operations. * Direct communication with agency executives. * Preparation of service sheets and operational closing reports. **We Offer**: * Salary: $12,000\-15,000 depending on experience * Statutory benefits. * 5% savings fund. * Work schedule: 6:00 am to 2:00 pm (30-minute lunch break). * Growth opportunities within a company experiencing continuous international expansion. Location: Downtown Cancun, SM 27 (market zone 28\). If you are dynamic, organized, and passionate about tourism, this is your opportunity to grow within a global company. Job type: Full-time Salary: $12,000\.00 \- $15,000\.00 per month Benefits: * Savings fund Workplace: On-site

C. 50 4050, 77516 Cancún, Q.R., Mexico

MXN 12,000-15,000/year

Bilingual Operations Agent638408961932811212

Indeed

Bilingual Operations Agent

At **Amigo Tours**, we are a leading company in the tourism industry, with presence in **8 countries in Latin America and Europe**. We operate more than **240 tours daily** and work closely with the world's main online travel agencies and wholesalers. Our commitment is to provide unforgettable experiences and high-quality service at every destination. We are currently looking to add a **Bilingual Reservations and Operations Agent** to our team in Cancún. Requirements: * Conversational English B2 (proficiency test required). * Bachelor’s degree in Tourism, Hospitality, Public Relations, Foreign Languages, International Business, or related field. * Proficient in Microsoft Office, intermediate Excel skills (pivot tables). * Passion for tourism operations. * Attention to detail, dynamism, and enthusiasm. Main responsibilities: * Managing and confirming reservations. * Customer service via phone, email, and chat. * Cancellation and follow-up of activities. * Coordination and dispatching assignments to suppliers. * Planning and overseeing daily operations. * Direct communication with agency executives. * Preparing service sheets and operational closing reports. We offer: * Salary: $12,000\-15,000 depending on experience * Statutory benefits. * 5% savings fund. * Work schedule from 6:00 am to 2:00 pm (30-minute lunch break). * Growth opportunities within a company experiencing continuous international expansion. Location: Downtown Cancún, SM 27 (Mercado 28\ zone). If you are dynamic, organized, and passionate about tourism, this is your opportunity to grow within a global company. Job type: Full-time Salary: $12,000\.00 \- $15,000\.00 per month Benefits: * Savings fund Language: * English (Desirable) Workplace: On-site

C. 50 4050, 77516 Cancún, Q.R., Mexico

MXN 12,000-15,000/year