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Attention to detail is imperative.\n\nRoles and Responsibilities:\n\nManage inbound calls for existing reservations in a timely and effective manner.\n\n* Provide/confirm information relating to reservations.\n* Check options for date changes for hotels and or flights.\n* Request air ticket change information from flights department.\n* Follow up with clients regarding change requests.\n* Provide information regarding refunds.\n* Follow up on voice mails.\n* Effectively answer emails with responses expected within 24 hours of receipt.\n* Achieve goals set by Customer Service Supervisor/Lead Agent\n\nThis is **NOT** a remote position. All of our agents are required to work in our Cancun offices.\n\nPreferred skills: \nProven customer support experience. Or experience as a Client Service Representative. \nStrong telephone skills and active listening. \nAbility to adapt/respond to different client personalities. \nExcellent verbal and written communication skills. \nAbility to multi\\-task/prioritize and manage time effectively.\n\nWe offer: \nCompetitive Salary \nExcellent work environment. \nStable employment (not affected by high/low seasons or weather). \n5 day work week. \nBenefits according to Mexican Labor Laws.\n\nJob Type: Full\\-time\n\nSalary:\n\nApplication Question(s):\n\n* Do you have customer service/support experience?\n\nLanguage:\n\n* English (Required)\n\nExpected Start Date: 15/12/2025\n\nTipo de puesto: Tiempo completo\n\nSalario:\n\nHorario:\n\n* Turno de 8 horas\n\nPrestaciones:\n\n* Contrato Indefinido\n\nTipos de compensaciones:\n\n* Bono de productividad\n\nIdioma:\n\n* Inglés (Obligatorio)\n\nLugar de trabajo: Empleo presencial\n\nCerradoVer la oferta de empleo en Indeed**Configuración del proceso de postulación**Método de postulación\n\n* Por email\n\nSolicitar un CV\n\n* Sí\n\nActualizaciones de postulaciones\n\n* noelia.llaneza@reservhotel.com\n* jonathan.sanchez@reservhotel.com\n* Asimismo, enviar una actualización individual por email cada vez que alguien se postule.\n\nLos candidatos se comunican con usted (email)\n\n* Sí, a la dirección de email proporcionada\n\nFecha límite para postularse\n\n* No\n\n**Detalles**\n\n* **Fecha de publicación:** 28 de noviembre de 2025\n* **Visitas:** 0\n* **Postulaciones recibidas:** 0\n\n**Presupuesto**\n\n* **Presupuesto de empleo:** Sin patrocinar\n\nComparta este empleo en las redes sociales para atraer a más candidatos:© 2024 Indeed\n\n* Cookies, política de privacidad y condiciones del servicio–\n\nTipo de puesto: Tiempo completo\n\nBeneficios:\n\n* Uniformes gratuitos\n\nPregunta(s) de postulación:\n\n* Preferencia de horario\n\nIdioma:\n\n* Inglés (Obligatorio)\n\nLugar de trabajo: Empleo presencial","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764396857000","seoName":"bilingual-customer-service-agent","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-juarez/cate-sales-outbound/bilingual-customer-service-agent-6456279779609812/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"778cf834-03b3-4c01-8a46-2939f674a5ef","sid":"2e2eea43-c1fd-49d3-a340-b4f59fc02c04"},"attrParams":{"summary":null,"highLight":["Manage inbound calls for reservations","Provide modification and refund support","Bilingual (English required)"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cancún,Quintana Roo","unit":null}]},"addDate":1764396857781,"categoryName":"Sales - 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Advise and sell tickets to passengers.\n* 2. Fulfill the process of customer service with excellence.\n* 3. Provide service in the card section.\n\nREQUIRED KNOWLEDGE\n\n* 1. Office\n* 2. Tourism\n* 3. Numerical skills.\n* 4. Sales\n* 5. 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(///)\n\nWE ARE LOOKING FOR: Promotional Salesperson (weekend).\n\nIf you have experience in department stores, boutiques of luxury brands, textile brands, footwear, WITH A PASSION FOR CUSTOMER SERVICE\n\napply now.\n\nResponsibilities:\n\n· Marketing\n\n· Cleaning\n\n· Seasonal work\n\n· Customer service\n\nWe offer:\n\n· WORK DAYS: THURSDAY, FRIDAY, SUNDAY.\n\n· HOURS: 12 TO 8 PM (LUNCH BREAK).\n\n· SALARY: $350 PER DAY\n\n· TRANSPORTATION ALLOWANCE: $100.00\n\n· LEGAL BENEFITS\n\n· UNIFORM\n\n· TRAINING\n\nAvailable stores:\n\n· Liverpool Cancun.\n\nIf you are interested in this position, apply through this channel or send your CV via WhatsApp 55\\-79\\-09\\-57\\-69 and we will contact you as soon as possible.\n\nJob type: Full-time\n\nSalary: $450\\.00 per day\n\nBenefits:\n\n* Free uniforms\n\nWork location: On-site","price":"MXN 350/week","unit":"per week","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764107799000","seoName":"promovendedor-weekend","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-juarez/cate-cust-service-facing/promovendedor-weekend-6452579835238512/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"f5da6b4c-8471-49e9-8184-2768387a5264","sid":"2e2eea43-c1fd-49d3-a340-b4f59fc02c04"},"attrParams":{"summary":null,"highLight":["Weekends only job","Free uniforms","Transportation expenses"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cancún,Quintana Roo","unit":null}]},"addDate":1764107799627,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1559","location":"C. 50 4050, 77516 Cancún, Q.R., Mexico","infoId":"6452479874790612","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Customer Service","content":"**REQUIREMENTS**\n\n* High school diploma\n* Schedule from 10:00 am to 6:00 pm\n* Knowledge of office shipping\n* Proactive\n* 70% English proficiency\n\n**WE OFFER**\n\n* Punctuality bonus\n* Attendance bonus\n* Savings fund\n* Grocery vouchers\n* Free uniforms\n* Study discounts\n* Benefits exceeding legal requirements\n\nJob type: Indefinite term\n\nSalary: $10,500.00 - $11,000.00 per month\n\nBenefits:\n\n* Savings fund\n* Discounts and preferential prices\n* Option for indefinite contract\n* Free uniforms\n* Grocery vouchers\n\nApplication question(s):\n\n* Do you have experience in clinical laboratory and imaging areas?\n\nEducation:\n\n* Completed high school (Desirable)\n\nWork location: On-site job","price":"MXN 10,500/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764099990000","seoName":"customer-service","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-juarez/cate-other25/customer-service-6452479874790612/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"90ff72d7-3ea8-4d43-94ee-48f8a99900a2","sid":"2e2eea43-c1fd-49d3-a340-b4f59fc02c04"},"attrParams":{"summary":null,"highLight":["Attendance bonus","Punctuality bonus","Free uniforms"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cancún,Quintana Roo","unit":null}]},"addDate":1764099990217,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1559","location":"46H4+FM Cancún, Quintana Roo, Mexico","infoId":"6452477849984312","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Administrative Assistant Intern / Trainee Part-Time - Automotive Workshop Cancun","content":"**Job Description**\n\nWe are seeking a proactive and organized individual to fill the position of Administrative Assistant at our automotive workshop in Cancun. The selected candidate will be responsible for supporting daily administrative tasks, providing customer service, and collaborating with the team to ensure the efficient operation of the workshop.\n\n**Requirements**\n\n\\- Student close to graduation or recently graduated.\n\n\\- Responsible and proactive.\n\n\\- Detail-oriented.\n\n\\- Strong writing and spelling skills.\n\n\\- Morning part-time shift.\n\n\\- Monday to Saturday.\n\n\\- Initiative and proactivity in problem-solving and process improvement.\n\n\\- Basic knowledge of social media and digital marketing.\n\n\\-\\-\\-\\-\\-\\-\n\nJob type: Full-time\n\nSalary: $4,000.00 - $6,000.00 per month\n\nEducation:\n\n* Completed high school (Desirable)\n\nExperience:\n\n* General accounting: 1 year (Required)\n\nWork location: On-site job","price":"MXN 4,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1764099832000","seoName":"intern-administrative-assistant-part-time-automotive-workshop-cancun","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-juarez/cate-other25/intern-administrative-assistant-part-time-automotive-workshop-cancun-6452477849984312/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"b94abde5-9746-4ff1-b766-5b2fbb552c01","sid":"2e2eea43-c1fd-49d3-a340-b4f59fc02c04"},"attrParams":{"summary":null,"highLight":["Support daily administrative tasks","Attention to detail and organization","Morning shift, Monday to Saturday"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cancún,Quintana Roo","unit":null}]},"addDate":1764099832029,"categoryName":"Other","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"Blvd. Kukulcan KM 3.5, Kukulcan Boulevard, Zona Hotelera, 77500 Cancún, Q.R., Mexico","infoId":"6452407541785812","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"Marketing Executive","content":"**Job Summary**\nA front\\-line marketing representative, who qualifies leads, provides guest service and generates tour flow by performing the following duties.\n\n**Generic Expected Contributions**\n\n* Performs more complex quantitative and qualitative analysis for business processes and/or projects. Often manages small projects, business processes or parts of larger ones.\n* Responds to, solves, and makes decisions on more complex/non\\-routine business requests with limited to moderate risk.\n* Responsible for own work and contributing to team, department and/or business results. May direct work of non\\-management staff.\n* Assists more senior associates in achieving business results by:\n\t+ identifying opportunities to enhance the effectiveness of business processes.\n\t+ providing training and technical guidance to less senior staff, where appropriate, and serving as point\\-of\\-contact for problem resolution.\n\t+ participating in setting department operating plans.\n\t+ recognizing and celebrating team successes.\n\t+ achieving results against budget within scope of responsibility.\n* Demonstrates an awareness of personal strengths and areas for improvement and acts independently to improve and increase skills and knowledge.\n* Performs other duties as appropriate.\n\n**Specific Expected Contributions**\n\n* Positively represent the Company at any location assigned. Maintain a collaborative working relationship with hotel and any other third\\-party company employees.\n* Provide concierge services to all resort guests and members in keeping, maintaining the “service first, product second” approach.\n* Provide excellent guest services, including accurate tourist information of the region.\n* Inspire confidence in the Company through professionalism.\n* Determine guests' eligibility for promotional, gifted presentations, according to the standards described in training.\n* Attract eligible guests to preview the Company vacation club program using premiums (gifts).\n* Fully inform and confirm every guest about the sales presentation, according to the standards described in training.\n* Create curiosity about the vacation club and encourage guests to tour with an open mind.\n* Complete the administrative work behind booking, manifesting, and confirming each sales presentation.\n* Attend all mandatory meetings and training.\n* Complete special projects as assigned by Marketing Supervisor.\n\n**Generic Candidate Profile**\n\n\nSuccessful candidates should possess knowledge and experience and demonstrate strong leadership and relationship skills as follows:\n\n\nGenerally, a professional position with specific knowledge in a discipline (e.g., Accounting, Human Resources, Information Resources). College degree and/or relevant experience typically required.\n\n**Specific Candidate Profile**\n\n* High School Diploma required.\n* Minimum of one (1\\) year of experience in customer service, sales, or marketing.\n* Bilingual, ability to speak English and Spanish, fluently.\n* Demonstrate an ability to deliver high level of customer service in all situations.\n* Demonstrate the ability to build and develop strong work and guest relationships.\n* Must have excellent written and verbal communication skills, prepares and reviews written documents accurately and completely, and answers telephones using clear and professional language.\n* Develops and maintains positive working relationships with others, supports team to reach common goals, and listens and responds appropriately to the concerns of others.\n* Stands, sits, or walks for extended periods or for an entire work shift. 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High commission potential.\n\nJob type: Full-time, Indefinite duration\n\nSalary: $9,000.00 - $17,000.00 per month\n\nBenefits:\n\n* Free parking\n\nWorkplace: On-site job\n\nApplication deadline: 21/11/2025 \nExpected start date: 17/11/2025","price":"MXN 9,000/month","unit":"per month","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762831017000","seoName":"telemarketing-salesman","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-juarez/cate-sales-inbound/telemarketing-salesman-6436237025715412/","localIds":"23","cateId":null,"tid":null,"logParams":{"tid":"f3384fbb-b10a-4f39-8c95-da148ff37c4a","sid":"2e2eea43-c1fd-49d3-a340-b4f59fc02c04"},"attrParams":{"summary":null,"highLight":["High commission potential","Presential job","Ideal location"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cancún,Quintana Roo","unit":null}]},"addDate":1762831017633,"categoryName":"Sales - Inbound","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1624","location":"C. 50 4050, 77516 Cancún, Q.R., Mexico","infoId":"6435782678349012","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"RESERVATION AGENT","content":"At Majestic Resorts, human talent has always been the key to our success. 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