Job Summary: This administrative position involves greeting visitors, managing correspondence, organizing files, and operating office equipment to support operations. Highlights: 1. Opportunity to develop administrative and office skills. 2. Collaboration with a team to achieve common goals. 3. An environment that values diversity and guest service. **Additional Information** **Job Number**26017923 **Job Category**Administrative **Location**The St. Regis Costa Mujeres Resort Cancun, CARRETERA PUERTO JUAREZ\-PUNTA SAM SM 001 MZ 002 LOTE 07, Isla Mujeres Zona Continental, Quintana Roo, Mexico, 77520 **Schedule**Full Time **Located Remotely?**N **Position Type** Non\-Management **Job Description** Greet people entering the office, determine the nature and purpose of their visit, and direct or escort them to their destination. Open, read, and prepare responses to routine letters. Locate and attach appropriate files to incoming correspondence requiring replies. Distribute meeting minutes to relevant individuals. Handle and distribute incoming and outgoing mail. Create and maintain electronic and paper filing and organization systems for records, reports, documents, etc. Transmit information or documentation using a computer, mail, or fax. Draft letters, memos, and other documents using word processors, spreadsheets, databases, or presentation software. Enter and retrieve information from computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and respond to guest inquiries. Operate standard office equipment other than computers, such as telephones, typewriters, fax machines, photocopiers, calculators, and electronic peripherals. Document and communicate all guest requests or complaints to appropriate staff. Comply with all company policies and procedures; ensure uniform and personal appearance are neat and professional; maintain confidentiality of proprietary information; and protect company assets. Cultivate and maintain positive working relationships with others; support the team in achieving common goals; and listen to and appropriately respond to concerns raised by other employees. Communicate with others using clear and professional language; answer telephones using proper protocol. Greet and recognize all guests according to company standards; anticipate their service needs and fulfill them; assist guests with disabilities; and sincerely thank guests. Move, lift, carry, push, pull, and place objects weighing 10 pounds or less without assistance. Perform other reasonable job duties as requested by supervisors. *At Marriott International, we are committed to offering equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or any other characteristic protected by applicable law.* St. Regis Hotels \& Resorts, combining timeless glamour with a forward-looking spirit, is dedicated to delivering exquisite experiences across more than 50 luxury hotels and resorts in premier destinations worldwide. Beginning with the debut of The St. Regis Hotel in New York by John Jacob Astor IV in the early 20th century, the brand remains committed to an unconditional level of service that anticipates guests’ needs—delivered flawlessly by a team of gracious hosts who combine classic sophistication with modern sensibility, as well as exclusive butler service. We invite you to explore employment opportunities at St. Regis. By joining St. Regis, you join a portfolio of brands under Marriott International. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll be part of** an incredible global team, and **you’ll become** the best version of yourself.