At Bosque Eterno, the first and only funeral forest in Mexico, we transform farewells into acts of love and transcendence. Our purpose is to generate a positive impact on families and the environment by offering a warm, empathetic, and professional service. **Position Purpose** Ensure the proper execution of administrative and collection processes, acting as the operational liaison between central offices and customers. Guarantee efficiency in payment and collection management, service coordination, and accurate recording of services provided and payments received. **Responsibilities** * · Collection management * · Review and follow-up of direct debit payments * · Preparation of Direct Debit Layouts * · Updating the collection database * · Recovery of conservation fees * · Monthly payment collection * · Customer service * · Delivery of titles, contracts, and certificates * · Administrative management and services **Requirements** * · Education: Bachelor's degree in administration or accounting * · Experience: Minimum of 2 years in similar positions * · Knowledge: Proficiency in collection software (PROCAP preferred), DRIVE, calendars, and Office suite. **Soft Skills** * · Assertive communication and empathetic attitude. * · Organization and follow-up. * · Results-oriented. * · Honesty and responsibility. * · Resilience when facing objections or emotional situations. **We Offer** * · Competitive base salary. * · Bonuses for goal achievement. * · Continuous training. * · Opportunity for growth within a purpose-driven company. * · Work schedule from 9:00 am to 5:00 pm, Monday through Sunday (with weekday day off) *Work Location: Bosque Eterno 16 de Septiembre without number, Cuauhyocan, 72990 Casa Blanca, Pue.* **Become part of a team that works with love, respect, and commitment, supporting families during life's significant moments.** Job type: Full-time Salary: Starting at $8,000.00 per month Benefits: * Free uniforms Work Location: On-site employment