Job Summary: We are seeking a Field Technical Support specialist to provide direct user assistance, resolve hardware and software incidents, and ensure the proper operation of equipment and systems. Key Highlights: 1. On-site technical support for end users 2. Preventive and corrective equipment maintenance 3. Ongoing training Join our team! Job Description: We are seeking a **Field Technical Support** specialist to provide direct user assistance, resolve hardware and software incidents, and ensure the proper operation of the company’s equipment and systems. \- Responsibilities * Provide on-site technical support to end users. * Diagnose and resolve hardware, software, and network failures. * Install, configure, and maintain computer equipment, printers, and peripherals. * Support operating systems (Windows / macOS, as applicable). * Handle and follow up on support tickets. * Perform preventive and corrective equipment maintenance. * Document incidents and applied solutions. \- Requirements * Technical diploma or bachelor’s degree in Systems, Computer Science, or related field (in progress or completed). * Minimum 6 months of on-site technical support experience. * Basic networking knowledge (cabling, IP addressing). * Proficiency with support tools. * Willingness and ability to travel. * Strong service attitude and effective communication skills with users. \- Desired Skills * Problem-solving ability * Ability to work under pressure * Organization and follow-up skills * Friendly and professional user interaction * Teamwork \- We Offer * Fixed monthly salary + travel allowances. * Statutory benefits from day one. * Ongoing training. Employment Type: Full-time, Indefinite-term contract Salary: $10,000.00 \- $12,000.00 per month Work Location: On-site employment