Position Summary: We are seeking a Test Specialist (QA Lead) to govern the end-to-end testing process, ensuring the quality and reliability of technological solutions through automation, CI/CD, and AI. Key Highlights: 1. Lead the end-to-end system testing process 2. Drive test automation and integration into CI/CD pipelines 3. Promote the application of AI to the testing process **Location:** MEXICO CITY, Ciudad de México, MX **Category:** Digital Business Development **Requisition ID:** 121152 **Test Specialist** **(QA Lead – Automation, CI/CD, and AI)** **Ciudad de México, Tlalpan** At Banorte, we seek unique, strong, and extraordinary talent to drive the country’s transformation and innovation, becoming a powerful ally to grow robustly with Mexico. We firmly believe that the combination of solidarity, innovation, respect, loyalty, and responsibility is the perfect formula to become the best team in the financial sector. **Position Objective:** Govern the **end-to-end System Testing process**, ensuring the quality, stability, and reliability of technological solutions by **enabling and overseeing test automation, integration into CI/CD pipelines, and the application of Artificial Intelligence to QA**, as levers for operational efficiency, risk reduction, and accelerated delivery. **Main Responsibilities** **Testing Governance and Strategy** * Lead the comprehensive system testing process for assigned requirements. * Define and ensure proper execution of the **functional and non-functional testing strategy**. * Validate test scope, ensuring coverage of critical business scenarios. * Identify quality risks and define timely mitigation plans. * Approve key testing artifacts (strategy, plan, estimates, results). **Test Automation** * Define the **test automation strategy** (what to automate, when, and based on which criteria). * Ensure effective use of automated tests for: + Smoke testing + Regression testing + Critical business testing * Supervise the quality, reusability, and stability of automation frameworks (internal or vendor-provided). * Measure and track metrics such as: + Automated test coverage + Test stability (flaky tests) + Impact on validation time *Note: This role governs and supervises automation; it does not develop scripts operationally.* **CI/CD and Continuous Testing** * Ensure integration of the testing process into **CI/CD pipelines**. * Define **quality checkpoints** within the continuous integration and release cycle. * Collaborate with Development and DevOps teams to: + Execute automated tests triggered by events (commit / release) + Properly utilize test environments + Manage test data * Promote **Continuous Testing** practices aligned with Agile and DevOps models. **Artificial Intelligence Applied to QA** * Identify and promote the use of **AI applied to the testing process**, such as: + Assisted test case generation + Analysis of historical defects + Intelligent test prioritization + Early risk identification * Ensure specific validations for systems incorporating AI components (predictive models, chatbots, etc.). * Evaluate and propose AI-capable tools that add value to the QA process. **Management and Coordination** * Manage testing resources (internal team and vendors). * Manage and monitor the **testing budget**. * Coordinate with Development, PMO, ERN, End Users, and Business Areas. * Communicate testing progress, risks, and results to relevant stakeholders. **Requirements:** **Education:** Bachelor’s degree or engineering in computer science or related field. **Experience** * 4+ years as Tester / QA Engineer. * 5+ years as Test Lead or QA Lead. * Experience in system testing within complex environments. * Financial sector or highly regulated industry experience preferred. * Experience working with multidisciplinary teams and external vendors. **Technical Knowledge** * Functional and non-functional testing (regression, performance, volume). * Test automation (concepts, strategies, frameworks). * Integration of testing into CI/CD pipelines. * Development methodologies: Agile / Scrum / DevOps. * Test and defect management tools (ALM, Jira, Zephyr, or others). * Knowledge of AI applications in QA. **Key Skills** * Leadership and decision-making. * Analytical thinking and risk-oriented approach. * Effective communication with technical and business teams. * Results-driven mindset and continuous improvement orientation. * Governance and monitoring capability. **Languages:** Intermediate English **Availability:** Not applicable for travel or relocation. At Banorte, we operate under a principle of equal opportunity. Therefore, we do not discriminate based on age, ethnicity, nationality, gender, sexual orientation, marital status, social condition, health status, religious beliefs, political affiliation, or disability.