Techpeople (Apple Authorized Service Center) is a leading company in technical support services for Apple devices. We are looking for a Specialist in computer and mobile device repair to join our team and provide advice to our customers. If you are passionate about technology, have exceptional customer service skills, and love the Apple brand, we are looking for you! Work location: **ISHOP Galerías Cuernavaca (AVAILABILITY TO COVER AVERANDA AND GALERÍAS CUERNAVACA)** Responsibilities: * Provide technical support to Apple and PC users. * Assemble and disassemble computers. * Solve hardware and software issues on customer devices. * Deliver excellent customer service through various communication channels. Requirements: * Knowledge of computer assembly and disassembly. * Previous experience in technical support and customer service. * Solid knowledge of hardware and software. * Passion for technology and customer service. * Completed high school; Bachelor's or incomplete engineering degree (Systems, Computer Science, or related field). Benefits: * Opportunities for professional growth and development. * Dynamic and collaborative work environment. * Ongoing training on new technologies and Apple products. * "APPLE TRAINING AND CERTIFICATION" * Fixed monthly salary $11,043 * Performance bonus starting at $2,100 * Commissions for service placements (no cap) * Statutory benefits * SUPERIOR statutory benefits * BRAND CERTIFICATIONS * LIFE INSURANCE * Monthly grocery vouchers 10% * MEAL ASSISTANCE AT GROUP RESTAURANT * SAVINGS FUND * CARSO GROUP DISCOUNTS If you are interested in this position, please send your CV via WhatsApp to 562 554 4951, Lic. Karen Sánchez. We look forward to receiving your application! Job type: Full-time, Indefinite duration Salary: $11,000.00 - $15,000.00 per month Benefits: * Savings fund * Discounts and preferential pricing * Life insurance * Free uniforms * Grocery vouchers Application questions: * Do you currently have a business involved in repair services? * Are you available to work retail hours? (Monday to Sunday 11am-8pm / 12pm-9pm with one weekday break) * What is your salary expectation? Workplace: On-site job