Description
Position Summary:
Responsible for responding to guest requests, identifying and reporting maintenance issues, organizing furniture, and maintaining cleaning equipment.
Key Responsibilities:
1. Prompt attention to guest requests and requests from other departments.
2. Identification and reporting of preventive or maintenance issues.
3. Support for coworkers and promotion of teamwork.
**Additional Information**
**Job Number**26034707
**Job Category**Housekeeping \& Laundry
**Location**The Westin Guadalajara, Avenida de las Rosas 2911, Guadalajara, Jalisco, Mexico, 44530
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Non\-Management
Respond promptly to guest requests and requests from other departments. Identify and report preventive or maintenance issues in public areas or guest rooms. Place caution signs. Contact other departments directly when urgent repairs are needed. Respond to guest requests and arrange furniture in guest rooms as required. Remove items found in hallways and transport them to service areas, including waste, room service trays, unread newspapers, soiled linens, and trash placed near housekeeping carts. Clean, maintain, and store cleaning equipment.
Comply with all company safety policies and procedures; report any maintenance issues, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure both uniform and personal appearance are neat and professional. Maintain confidentiality of company-owned information; protect company assets. Support all coworkers and treat them with dignity and respect. Support the team in achieving common goals. Meet quality assurance expectations and standards. Move at a pace required to respond to work situations (e.g., running, walking, jogging). Visually inspect tools, equipment, or machinery (e.g., to identify defects). Grasp, turn, and manipulate objects of various sizes and weights, requiring fine motor skills and good hand-eye coordination. Reach above the head and below the knees, including bending, twisting the waist, dragging, and stooping. Navigate narrow, confined, or elevated spaces. Move across sloped, uneven, or slippery surfaces and staircases. Climb up and down ladders. Ascend and descend staircases and/or service ramps. Move, lift, carry, and place objects weighing 55 pounds (24.75 kg) or less unassisted, and more than 55 pounds (24.75 kg) with assistance. Ability to push and pull a loaded maintenance cart and other job-related equipment on sloped and uneven surfaces. Stand, sit, kneel, or walk for extended periods or very frequently during a full work shift. Perform other reasonable job duties as requested by supervisors.
*At Marriott International, we are committed to providing equal opportunities, ensuring everyone feels welcome, and facilitating access to employment opportunities. We actively foster an environment where the diversity of our associates’ backgrounds is valued and celebrated. Our greatest strength lies in the exquisite blend of cultures, talents, and experiences of our associates. We are committed to not discriminating on the basis of disability, veteran status, or other characteristics protected by applicable law.*
At Westin, we are committed to empowering guests to regain control and enhance their well-being when they need it most while traveling, ensuring they become the best version of themselves. To achieve our mission of becoming the leading wellness brand in the hospitality industry, we need passionate and committed employees to bring our brand’s unique programs to life. We want our employees to embrace their own wellness practices both inside and outside the hotel. You are the ideal Westin candidate if you are passionate, active, proud of how you maintain your well-being, and also optimistic and adventurous. **You’ll be** where you can do your best work, **you’ll start** fulfilling your purpose, **you’ll join** an incredible global team, and **you’ll become** your best self.