On-Site Network Support and Installation Technician

Description

Job Summary: We are seeking a field engineer or on-site support technician for network installation, support, and monitoring across various projects or clients. Key Highlights: 1. Access to certifications and courses from leading brands 2. Excellent work environment and genuine professional development 3. Operational freedom to manage your time **IT People Talent is looking for an On-Site Network Support and Installation Technician in Tonalá, Jalisco** --------------------------------------------------------------------------------------- **About Us** * A solutions integrator specializing in networking and security — a different, unique, and above all innovative company. We are partners of Cisco, Google Telcos, Ruckus, SonicWall, and Fortinet. We seek a field or on-site support engineer with experience in network installation, support, and monitoring for diverse projects or clients. **Our Value Proposition** * Access to certifications and training courses from brands such as Cisco, Fortinet, Aruba, etc. * Excellent work environment and real mid- to long-term career development. * Operational freedom to manage your time and achieve a healthy professional–personal balance. **Our Offer** * **Compensation:** MXN 15,700 net per month + MXN 1,500 monthly bonus under direct contract; statutory benefits. * **Work Schedule:** Monday to Friday, 8 AM to 5 PM; Saturday half-day when required. * **Work Location:** GDL (various locations in Tlajomulco, Tonalá, Zapopan, and other areas within the city). **What We Are Looking For** * 2 years of experience as: field engineer, on-site support technician, installation engineer, field support technician, antenna installer, cabling technician, telecommunications analyst, or telco engineer. * Technical Superior University degree (TSU) / incomplete or completed engineering degree (preferred). * 1 year of experience installing, implementing, and configuring network equipment including switches, access points, CPEs (modems, Wi-Fi routers, 4G/5G receiving antennas, VoIP devices), ONTs (fiber optics, GPON), and structured cabling — from brands such as Aruba, Ruckus, Fortinet, Ubiquiti, MikroTik, TP-Link, etc. * 1 year of on-site support and troubleshooting for Wi-Fi networks: physical layer (MDF nodes and IDF distribution points), cable verification, power supply checks, hardware status (power-on indicators for access points, hubs, repeaters), and Wi-Fi connectivity protocols (latency, jitter, packet loss, and signal strength (RSSI) testing via SNMP, WMI using Zabbix, PRTG, SolarWinds, Nagios, etc.). * Knowledge of applying Level 1 physical or network remediation to ensure proper operation. Basic preventive and corrective maintenance of network infrastructure. * 1 year of experience using ticketing tools for incident logging and report generation (installations, evidence photos, logs, action documentation (Alice)), and updating basic as-built documentation. * Management, tracking, and consumption of materials, shortages, and returns. * Certification or training in Working at Heights (DC3\), highly desirable; valid driver’s license. **Desired Education Level:** Higher education — incomplete **Desired Experience Level:** Entry-level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * Wi-Fi height assessments prior to CPE/ONT installation * Wireless and cabling network expertise * Routers, switches, APs, MDF, IDF * Controller installation * SNMP-based testing and monitoring *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a0367f158000058003beb8b\&source\=indeed*