Credit and Collections Assistant

Description

**Credit and Collections Assistant** At El Nuevo Mundo, we distinguish ourselves as a company committed to outstanding service and customer care, offering personalized attention to meet our customers' needs. That is why, for over 100 years, we have continued providing high-quality fashion products for the entire family—at fair prices—as well as footwear, fabrics, curtains, home décor, household goods, linens, notions, and much more. Today, El Nuevo Mundo operates 14 branches located in major cities across our country, including Mexico City, Monterrey, Guadalajara, Tampico, Acapulco, Veracruz, Querétaro, and Cuernavaca, plus a fabric distribution center. **Requirements** * Flexible availability for full shifts * Prior experience in customer service preferred * Strong verbal communication skills * Proactivity **Responsibilities:** * Direct and timely customer service * Delivery of account statements and clarifications to customers * Distribution of credit cards and system registration * Reference and account holder follow-up calls * Participation in inventory counts **We Offer** * Biweekly payroll * Uncapped commissions * Statutory benefits * Attendance and punctuality bonus * Employee discounts at stores * Life insurance * 10% food vouchers * 10% savings fund contribution * Subsidized cafeteria * Two rotating midweek breaks * Dedicated rest area Salary: $10,700.00 - $11,000.00 per month Benefits: * Life insurance * Discounted cafeteria service * Food vouchers Workplace: On-site employment