Receptionist / Administrative Assistant

Description

Job Summary: We are seeking a professional for an administrative and reception role with experience in customer service, shipment management, and waybill preparation. Key Highlights: 1. Experience in customer, supplier, and visitor service 2. Shipment management and package tracking 3. Preparation of Waybills for relocations **Requirements:** * Bachelor's degree or technical diploma in Administration (intern or graduate) * ERP proficiency: 50%, Office proficiency: 90% * Prior experience in reception and administrative functions * Minimum 2 years of experience in a similar position; Office proficiency * Strong oral and written communication skills, attention to detail, organizational skills, proactivity, initiative, teamwork, courteous demeanor, orderliness, cleanliness, and adherence to instructions. **MAIN RESPONSIBILITIES:** Reception: * ● Answer the intercom at the main entrance. Receive and assist clients, suppliers, and visitors, and notify the appropriate staff. * ● Answer switchboard calls and transfer them to the designated person as needed. * ● Route client calls to the corresponding sales representative based on region; otherwise, route to the Sales Manager. If neither is available, collect client information and share it with the sales representative immediately via WhatsApp. * Shipments: * ● Quote shipments required by sales representatives or the service department. * ● Arrange package deliveries via Estafeta or other providers as needed. Prepare shipping labels and affix them to packages. * ● Track shipments from pickup through delivery to the client, and register and associate shipping labels with Service Orders in the SAI system. * ● Review and validate Estafeta’s monthly invoice and request payment from the National Purchasing Department. * ● Generate monthly shipment reports * Relocations: * ● Prepare Waybills for relocations outside the Guadalajara metropolitan area, using either company vehicles or authorized employee vehicles. **Salary: $12,000 MXN per month, plus statutory benefits** **Schedule: Monday to Friday, 9:00 a.m. to 6:00 p.m.** Salary: $11,000.00 - $12,000.00 per month Workplace: On-site employment