COMMERCIAL TECHNICAL ADVISOR

Description

Position Summary: We are seeking a Commercial Technical Advisor to connect customers with our laboratory, providing support and follow-up on microbiological and physicochemical analyses. Key Highlights: 1. Customer and laboratory interaction role 2. Customer request handling and follow-up 3. Opportunity for professional growth in commercial/customer service area Do you have a background in chemistry or laboratory work and are interested in developing your career in a customer-facing role? This opportunity is for you! We are a specialized laboratory with over 20 years of experience in Jalisco, focused on microbiological and physicochemical analyses for the veterinary pharmaceutical industry, contributing to quality control. Currently, we are looking for our new **COMMERCIAL TECHNICAL ADVISOR**. **By joining us, you will receive:** * Base salary of $15,000 MXN per month. * Statutory benefits. * Full IMSS registration. * Subsidized cafeteria at 50%. Location La Palmira neighborhood, Zapopan, Jalisco Schedule Monday to Friday, 8:00 AM to 6:00 PM (1-hour lunch break) **What will you do in this role?** You will serve as the liaison between customers and the laboratory, providing support and follow-up on their requests: * Customer service (phone, WhatsApp, and email) * Quotation preparation and follow-up * New customer registration * Internal coordination for sample intake and tracking * Scheduling of result delivery * Handling of incidents, inquiries, or requests What are we looking for in you? * Bachelor's degree in Pharmaceutical Chemistry, Chemistry, or a technical degree in chemistry, food science, or related field. * 6 months to 2 years of experience in a laboratory or customer service role within technical environments. * Knowledge in the field of chemistry. * Interest in developing or focusing your career in commercial/customer service areas. If you have a background in chemistry or laboratory work and seek a role with greater professional projection, apply through this channel. Salary: $15,000.00 MXN per month Application Question(s): * What is your salary expectation? * Do you have easy access to the La Palmira neighborhood? * What is your experience as a commercial technical advisor in the chemistry or laboratory field? Workplace: On-site employment