A leading Mexican insurance broker specializing in bonds, insurance, assistance services, and risk management is seeking a **TELEPHONE ASSISTANCE ADVISOR** for medical, home, and roadside assistance lines during customer emergencies in the **EVENING SHIFT**. ***REQUIREMENTS:*** * Minimum 1+ year of experience handling **insurance company assistance services**, including ROADSIDE, MEDICAL, and HOME assistance. * Completed high school education. * Active listening and **assertive communication** skills. * Availability to rotate shifts **once per week**. ***BENEFITS:*** * Gross monthly salary of **$10,000 MXN** * All statutory benefits effective from day one. * **DIRECT** employment contract with the company (*NO outsourcing*) * Grocery vouchers at **13%** of salary * Savings fund contribution of **10%** * Subsidized cafeteria meals at **$20 and $40 MXN** * **Two additional paid days off** per year beyond regular vacation days * Parking agreement * One additional **rest day** (*based on performance metrics*) **WORK HOURS:** **Evening shift** from 2:00 PM to 10:00 PM **WORK LOCATION:** **Canoa 521, Tizapán San Ángel, Álvaro Obregón, C.P. 01090, CDMX.** *(Next to Parque El Batán and 10 minutes from Metrobús Dr. Gálvez.)* Interested candidates must send an updated CV via WhatsApp to ***55 3938 7009*** and apply through this channel. Job type: Full-time, indefinite-term position Salary: $10,000.00 MXN per month Benefits: * Savings fund * Paternity leave exceeding statutory requirements * Company parking * Option for indefinite-term contract * Medical expense insurance * Major medical expense insurance * Cafeteria service * Discounted cafeteria service * Free uniforms * Additional vacation days or paid leave * Grocery vouchers Workplace: On-site employment