At MG medicamentos, dedicated to the marketing of health supplies, we are looking for a committed, proactive individual with a service-oriented attitude to join our team as **Customer Service Assistant**. **Position Objective** Provide support to the Customer Service department to ensure efficient and high-quality service, strengthening business relationships with active customers and reactivating those who have stopped purchasing. **Responsibilities** * Attend to and follow up with active customers. * Contact and reactivate inactive customers. * Record and keep customer information updated in the system. * Assist in order management, quotations, and delivery follow-up. * Collaborate with other departments to ensure comprehensive service. * Meet objectives under pressure with a results-focused approach. **Requirements** * **Education:** Completed high school diploma. * **Experience:** 6 months to 1 year in customer service (preferably in the health or pharmaceutical sector). * **Skills:** Basic knowledge of Excel, email, and management systems. * **Competencies:** * Autonomy * Customer orientation * Problem analysis and resolution * Negotiation * Strategic planning **Desirable:** Experience in pharmacies, distributors, or healthcare companies. **We Offer** * Competitive salary * Statutory benefits * Job stability * Growth opportunities * Excellent work environment Job type: Full-time Salary: Starting at $9,000.00 per month Work location: On-site position