An international developer and manufacturer of fuel monitoring systems and high accuracy fuel level sensors invite you to join our team a Technical Support Engineer Jr. in Mexico**.** * **Required Skills:** · University degree in Electronic or Mechatronic Engineering · 1\.5 year experience in a technical support/help desk environment · Very good command of English · Excellent interpersonal and communication skills, both written and verbal · Ability to work cross functionally with development and applications engineering and sales staff · Ability to learn quickly and teach others · Motivated by solving problems and helping others · Competent in Windows systems, MS Office tools and other systems will be an advantage · Experience in M2M telematics would be a competitive advantage **Responsibilities:** · Technical Support Engineer for the company of fuel level products. Candidate should possess a broad technical knowledge of electronics and radio electronics. . Candidate should be experienced in providing excellent customer service and problem escalation/resolution. · Provide technical responses to product questions. Support is delivered by email and telephone. · Manage customer expectations of response time and issue resolution · Troubleshoot and reproduce problems and define workarounds · Work with the engineering team on the more complex issues · Reports and direct subordination to the Regional Manager in Mexico. **Basic conditions:** · Full training · Office located in Mexico City (Coyoacan area) Preferably who lives in the area. · Working hours: Mon\-Fri, 9\.00 AM – 18\.00 PM (officially), exceptionally on weekends · Salary level for a Junior position exclusively to be discussed with successful candidate depending on experience, abilities . Willing to travel frequently for working purposes Tipo de puesto: Tiempo completo Sueldo: $12,000\.00 \- $14,000\.00 al mes Pregunta(s) de postulación: * Tienes ingenieria en Mecatronica ? Escolaridad: * Licenciatura terminada (Obligatorio) Experiencia: * Soporte técnico: 2 años (Obligatorio) Idioma: * Inglés (Obligatorio) Lugar de trabajo: Empleo presencial