Happy Shuttle Cancún, a Cancún-based agency providing transportation experiences and tourism activities to foreign and domestic visitors, is recruiting talent for its Call Center department. **Responsibilities:** \*Follow up on passenger requests through various channels (chats, Zendesk, email, phone, Slack, etc.) Required Knowledge: \*Proficiency in Microsoft Office Suite (Word & Excel) \*Conversational English Skills: \*Ability to learn quickly \*Organized \*Empathy \*Communication \*Patience and tolerance **Requirements:** \*High school diploma or incomplete university degree \*Flexible availability for work schedule **We Offer:** \*Job-specific training \*Statutory benefits \*Productivity bonus Employment Type: Full-time Work Schedule: * Rotating shifts * 8-hour shifts Education: * Completed high school diploma (Preferred) Language: * Conversational English (Mandatory) Work Location: On-site employment Employment Type: Full-time Salary: $11,000.00 – $12,000.00 per month Benefits: * Grocery vouchers Work Location: On-site employment