Description
**My ideal job seeks a Call Center Supervisor in Coyoacán, Mexico City**
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Responsibilities and Functions:
* Ensure achievement of goals and objectives
* Identify and implement improvements
* Monitor productivity indicators
* Coaching
* Implementation of methodologies and strategies
* Follow-up, analysis, and agreements via WLA
We are looking for:
* Analytical ability
* Strategic planning skills
* Organizational and communication skills
* Leadership and management capabilities
* Critical thinking
* Initiative
* Negotiation skills
* Active listening and decision-making abilities
Requirements:
* 18 years of age or older
* 1 year of experience
* Minimum verifiable truncated bachelor's degree
* Strong verbal communication skills
* Intermediate computer skills
* Basic Microsoft Office suite proficiency
Work Schedules:
* 3:00 PM to 11:00 PM
* Rotating days off (negotiable depending on your metrics)
We Offer:
* Base salary of $13,500.00
* Bonus of $5,000.00 to $10,000.00
* Immediate statutory benefits (vacation, vacation bonus, year-end bonus, Social Security)
* Paid training
* Life insurance
* Benefits exceeding statutory requirements
**Desired Education Level:**
Higher education — incomplete
**Desired Experience Level:**
Entry-level
**Departmental Function:**
Human Resources
**Industry:**
Call Centers / Telemarketing
*This vacancy is sourced from the Talenteca.com job board:*
*https://www.talenteca.com/anuncio?j\_id\=6a10d4a24b000041008c145f\&source\=indeed*
Full-time
Onsite
Cuernavaca,Morelos
