We are an information technology company with 14 years of experience, delivering the highest quality services to our clients. ***Position:*** Field Engineer – CDMX ***Benefits*** * Salary: $10,000.00 MXN (net) * Statutory benefits * Savings fund * Credit union * School supplies assistance * Monday to Friday, 9:00 AM to 6:00 PM ***Job Description:*** Responsibilities * Diagnose, attend to, and resolve user issues * Configure IT equipment for proper office operation * Perform preventive and corrective maintenance on computing equipment * Diagnose, attend to, resolve, and configure IT equipment for proper operation * Install and configure equipment/parts from inventory for replacement and incident resolution * Proactively collaborate and interact with colleagues to ensure preventive and corrective resolution of issues in applications and/or systems * Deliver computing equipment according to ISO guidelines * Properly renew computing equipment for staff members * Receive and register computing equipment * Load system images, customize configurations, and validate platform setup * Manage and track tool issuance receipts ***Knowledge Requirements*** * Office suite: configuration and operation * Microsoft 365: configuration and operation * Use of IT tools ***Requirements*** * Minimum 6 months to 1 year of experience as an IT engineer * Flexible availability regarding working hours * Ability to work under pressure * Degree or ongoing studies in Computer Systems Engineering or related field * Must reside within a 40-minute commute from Reforma Avenue Employment type: Full-time Salary: $12,999.00 – $13,000.00 MXN per month Benefits: * Credit union * Company-provided mobile phone Work location: On-site