**Position:** Commercial Manager **Department:** Spare Parts **Area**: Coyoacán **Schedule**: Monday to Friday from 9:00am to 6:30pm. **General objective of the position** * Incorporate new authorized spare parts distributors into the National Service network, ensuring post-sales support in accordance with manufacturer guidelines. Must also guarantee achievement of spare parts and lubricants sales targets through KPIs established by ITC, as well as implement commercial strategies that strengthen product presence, preference, and communication across different sales channels, aligned with the annual business plan. **Main responsibilities** * **Develop:** Annual development plan for various spare parts and lubricants sales channels. Training and development program for sales representatives across various sales channels. Weekly and monthly progress reports on department objectives. Policies and operational procedures related to the spare parts commercial area. Periodic managerial performance reports to General Management and Directors. * **Audit:** Verification and compliance with policies implemented at points of sale. * **Supervise** The call center and field sales team in fulfilling their assignments and objectives. * **Evaluate** Evaluate quality levels within the sales department to pursue continuous improvement. * **Develop** Digitalization program to transition the sales model ONLINE. * **Identify** Identify areas for improvement in sales and promotion processes to enhance department performance. * **Coordinate** Promotional campaigns jointly with the marketing department to boost products. Coordinate with service and warranty departments on requirements for new codes and products to ensure product availability. Coordination and development of personnel teams within the spare parts department, both at headquarters and regional offices. * **Planning** Spare parts and lubricants purchase orders based on inventory, demand, and new products, in coordination with general management. * **Collaboration** Support other Commercial, Service, and Operational departments with various tasks to achieve business plan goals. **Requirements** * 30 years of age or older * Degree in Engineering or Business Administration * Work experience: Minimum of 3 years in activities related to Development of Wholesale/Retail Spare Parts Distribution Network. * Technical or specialized knowledge: Automotive or Motorcycle Engineering, project management * English language: Desirable * Willingness to travel **Competencies** * Adaptability. * Assertive Communication. * Work Culture and Effectiveness. * Teamwork. * Professionalism. * Passion for Service. * Problem Solving. Job type: Full-time, Indefinite duration Salary: $25,000.00 \- $30,000.00 per month Work schedule: * Monday to Friday Education: * Completed Bachelor's degree (Desirable) Experience: * In Spare Parts Distribution Network Development: 3 years (Desirable) Work location: On-site