**Junior Technical Support Assistant – Join a team where growth is part of the plan!** Are you passionate about solving problems, learning new things every day, and being the tech hero everyone needs? We are looking for a **Junior Technical Support Assistant** eager to grow, contribute ideas, and become a key player in ensuring our operations run smoothly without interruptions. **What will you do in this role?** * Provide first-level technical support to internal users (on-site and remote). * Diagnose and resolve basic hardware, software, network, and peripheral issues. * Install, configure, and maintain computer equipment. * Escalate more complex incidents to the appropriate team. * Document incidents and follow up to ensure resolution. * Assist in technological projects and internal improvements. **What we're looking for** * Basic knowledge of operating systems (Windows), networks, and equipment maintenance. * Excellent customer service attitude and ability to clearly explain solutions. * Eagerness to learn and develop in the IT field. * Ability to work in a team and solve problems creatively. * Education: Technical degree, TSU, or incomplete/complete engineering in Systems, Computer Science, or related field. **What we offer** * Competitive salary according to your experience. * Real opportunities for growth within the IT department. * Ongoing training and internal certifications. * Excellent work environment. * Statutory benefits \+ additional benefits. **Ready to launch your technology career?** If you're excited to be the support that makes everything work better, we want to meet you! Apply now and become part of a team where your growth and ideas truly matter.