Arkon Data is an information technology product company that develops solutions to solve the most complex data challenges faced by organizations. Our product is a platform that includes various solutions such as data democratization and governance, large-scale data operations, master data control, and also functions as an analytical brain that connects business processes with data to automatically extract maximum value. Currently, we are looking for a professional to join us as **Technical Support** Technical profile: \-Education: Bachelor's or Engineer's degree in Computer Science, Systems, or related field; candidates completing internships or already graduated \-Minimum of 2 years of experience in 1st and 2nd level support \-Corrective and preventive maintenance of computer equipment \-Vendor management and control \-Knowledge and preferably participation in international standards such as ISO, ITIL, or COBIT \-Knowledge and/or experience in information security \-Mandatory skills in installation and configuration of Linux, Office, antivirus software, remote desktop, and VPN \-Networking knowledge \-Basic knowledge and experience with SQL Server, queries, table management, etc. Soft skills: * Self-managed * Teamwork * Strong sense of urgency * Organized * Good communication skills * Proactive What we offer: * Hybrid work: 1 to 3 days per week in office, rest from home, Monday to Friday from 9 AM to 6 PM * Social Security * Life insurance * English classes * Gym assistance * Training support If you are interested and meet the requirements, please apply through this channel or send your resume to the email address shown in the posting Job type: Full-time, Indefinite duration, Trial period, Trainee Salary: Starting at $1,111,111.00 per month Benefits: * Educational assistance * Flexible hours * Option for indefinite contract * Life insurance * Remote work Work location: Hybrid remote in 01090, La Otra Banda, CDMX