




**Grupo RIO** – A leading and expanding company in the healthcare industry is seeking personnel for its **Telephone Customer Service** department. We are looking for motivated individuals who aspire to grow professionally through their work and effort. We have a talented team and a work environment where you can develop your leadership and skills. **Location**: Avenida López Mateos Norte #1042, Providencia **Position Type**: Part-time | On-site **Main Responsibilities**: * Telephone customer service * Quotation of services * Appointment scheduling and confirmation * Medical appointment calendar follow-up **Requirements**: * Minimum 2 years of customer service experience (preferably in Call Centers) * Excellent verbal and written communication skills * Basic proficiency in Microsoft Office suite * Service-oriented attitude and proactivity **We Offer**: * Monthly gross base salary: **$8,534.00 MXN** * Monthly ***UNLIMITED*** commissions: **$5,000–$10,000 MXN (average)** * Grocery vouchers: **$1,700 MXN monthly** * **5% savings fund contribution** * Statutory benefits * Monthly group productivity bonus: **$500–$700 MXN** * **Quarterly awards for the top 3 performers** * **5% punctuality bonus** **Schedule**: * Monday to Friday, 1:00 PM to 9:00 PM; Saturday, 7:00 AM to 3:00 PM Interested candidates must apply via this channel by submitting their CV **with PHOTO**. If you are interested, please send us your CV along with a personal statement outlining your personal goals for the next 5, 10, and 15 years, as well as your 3–5 most important personal values. Position Type: Part-time Salary: $8,534.00 MXN per month Benefits: * Grocery vouchers Education: * Completed high school diploma (preferred) Experience: * Sales experience: 1 year (preferred) * Customer service experience: 1 year (preferred) Workplace: On-site employment


