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Don't suffer anymore, come join us. We're looking for your call center and collections experience to further develop your professional career as the best option in the market. 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We are more than 121,000 professionals working in multidisciplinary teams with diverse profiles including finance experts, legal specialists, data scientists, developers, engineers, and designers.\n\n\n**What are we looking for?**\n==========================\n\nJunior Banker\n\n\n**Description** \\*\n\n\nComprehensively manage high-potential clients within the Personal Banking segment to achieve profitability, revenue, cost, and return objectives according to strategies defined by Personal Banking Management. Effectively manage clients within their portfolio based on each client's life cycle and individual strategy to develop, engage, or retain them, while increasing customer satisfaction to gain greater market share (volumes and products) profitably through effective promotion of banking products and services, providing excellent quality personalized service and attention.\n\n\n**Your responsibilities**\n\nEnsure high-quality service for profitable branch customers, preferred customers, customized commercial banking clients, high-value banking segment customers, and personal banking portfolio clients.\n\n\nCarry out effective promotional and sales activities for the range of products and services offered by Personal Banking and Commercial Banking within the BBVA Group, closely monitoring progress using management tools specifically developed for tracking customer development.\n\n\nManage assigned portfolio clients, seeking to increase their loyalty and engagement with the bank by selling additional products and services that meet their needs.\n\n\nPromptly address and resolve any complaints from clients assigned to your portfolio in compliance with institutional regulations.\n\n\nCompile and maintain up-to-date single-client files for Personal Banking clients assigned to your portfolio, strictly adhering to the regulations established by the BBVA Financial Group.\n\n\nEnsure periodic renewal of documentation for high-risk clients.\n\n\nEnsure compliance with Quality Standards and Service Levels established by the BBVA Financial Group.\n\n\nIncrease loyalty among Personal Banking clients through proactive account management and a comprehensive client perspective, selling additional products and services tailored to their needs.\n\n\nProvide personalized advisory services to Personal Banking clients through regular visits offering comprehensive solutions based on their specific requirements.\n\n\nDevelop clients identified as having high potential—those with high incomes detected and assigned to your portfolio.\n\n\nRetain clients who currently have significant relationships with the institution.\n\n\nDedicate at least 70% of daily available time to sales and servicing of the client portfolio.\n\n\nMaintain and update the single file for each client assigned to your portfolio, strictly complying with BBVA-defined regulations.\n\n\nTimely manage the recovery of credits contracted by clients.\n\n\n**Qualifications**\n\n**If you have:**\n\nCompleted Bachelor’s degree in Business Administration, Accounting, Economics, Finance, or related field.\n\n\nActive affiliation with a banking institution.\n\n\nMinimum of 12 months of experience as a Banker or Account Executive.\n\n\nStrong knowledge of banking products: consumer credit, credit cards, insurance, etc.\n\n\nExperience in telephone sales (desirable)\n\n\nProficiency in the following competencies: \n\n \n\n\n\n\\- Negotiation.\n \n\n* Customer service\n* Goal-oriented work and leadership.\n\n**Compensation and Benefits**60 days of bonus pay, 20 vacation days, and vacation premium exceeding statutory requirements.\n\n\nMajor Medical Expense Insurance and health campaigns\n\n\nTraining and development through online courses, enrollment in our Commercial Diploma program, BBVA University, and BBVA Language Center\n\n\nLife insurance covering 40 months of salary in case of natural death\n\n\nPrivate retirement plan in addition to social security, with employer contributions.\n\n\nPreferential interest rate loans\n\n\nCorporate uniforms\n\n\nCultural and sports activities\n\n\nAgreements and promotions at over 15,000 establishments and online sites\n\n\nCareer planning and development\n\n\nIf you require a reasonable accommodation\\* during your selection process, please inform the recruiter at your first contact.\n\n\nAt BBVA, we believe that having a diverse team makes us a better bank. For this reason, we actively support diversity, inclusion, and equal opportunities regardless of ethnic or national origin, gender, age, religion, disability, sexual orientation, gender identity or expression, social status, health condition, opinions, marital status, or any other factor that undermines human dignity and rights. We are confident that by fostering a collaborative and inclusive work environment, we can all show the best version of ourselves.\n\n\n**\\*Reasonable accommodations include modifications and/or adaptations the company may make during your selection process to enable you to properly complete the process.**\n-----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------\n\n**BBVA: Turning dreams into opportunities** **Ready to create together?**\n================================================================================","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762954516000","seoName":"banker-zone-toluca-south","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-jiutepec/cate-customer-service-call-center/banker-zone-toluca-south-6437817810585712/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"14dae418-1a10-4644-96d8-0464789cfabc","sid":"6a9a9040-f8b9-4a91-977c-13cec266105d"},"attrParams":{"summary":null,"highLight":["Manage high-potential clients","Promotion and sales of banking products","60 days of bonus pay and benefits"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Tenancingo de Degollado,Estado de México","unit":null}]},"addDate":1762954516451,"categoryName":"Customer Service - Call Center","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1384","location":"Av. 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