We are looking for a **Customer Service Analyst in the logistics industry** who is highly motivated and has proven experience in the field. The ideal candidate will be responsible for ensuring quality service by efficiently and effectively meeting our customers' needs and requests. Responsibilities: \- Perform data analysis to improve processes and customer satisfaction. \- Manage billing and ensure compliance with customer requirements. \- Work under pressure to guarantee timely delivery of products and services. \- Ensure delivery proof is provided to customers. \- Provide high-quality customer support and service by responding promptly to customer requests. Requirements: \- Minimum 1 year of proven customer service experience (warehouses). \- Previous experience in personnel management. \- Ability to work under pressure. \- Solid knowledge of billing. \- Excellent proficiency in Excel. We offer: \- Competitive salary: $12,000 gross per month. \- Statutory benefits. \- Weekly attendance bonus 10% and punctuality bonus 10% weekly. \- Savings fund 3\.5% weekly. \- Food vouchers 3\.5% monthly. **Work location: Conjunto industrial Cuautitlan, behind FORD plant.** Join our team and become part of a company committed to excellence in customer service. Apply now! Send your CV to WhatsApp number ***4271211761\.*** Job type: Full-time Salary: $12,000\.00 per month Benefits: * Option for indefinite contract * Free uniforms Work location: On-site