Support activities related to return management, goods tracking, case analysis, and customer service. **Main Responsibilities** * Support tracking of **reverse logistics** processes (returns, warranties) * Assist in analyzing incidents and resolving cases. * Support recording movements and evidence in internal systems. * Provide **customer service** via email, chat, or phone regarding returns or clarifications. * Manage the returns database. **Schedule:** Monday to Friday, 9:00 AM to 6:00 PM **Economic support:** Weekly, based on hours worked Position type: Apprentice Salary: $44.00 per hour Expected hours: 40 per week Benefits: * Study support * Flexible schedules * Option for an indefinite-term contract Work location: On-site employment