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We are looking for proactive professionals focused on delivering high-quality service, ensuring customer satisfaction and operational efficiency.\n\n### **Responsibilities:**\n\n* Handle and resolve customer requests related to orders and deliveries within the supply chain.\n* Promptly follow up on inquiries and complaints, ensuring optimal response times.\n* Collaborate with internal logistics and warehouse teams for proper inventory management and delivery fulfillment.\n* Maintain close communication with the sales department.\n* Strong focus on Customer Service.\n* Receive purchase orders or customer requests and sales representatives' orders, reviewing them according to established procedures.\n* Create and review corresponding orders using established systems and procedures.\n* Maintain close communication with Planning, Logistics, and Teams.\n* Keep customer information updated in the EBS system database and request updates of customer requirements.\n* Verify the price of the product indicated in the purchase order.\n* Control, maintain, and manage electronic documentation and records within their area according to established procedures.\n* Support and commit to the Improvement Process of Quality Management Systems, Environmental Control Management, and Occupational Health and Safety.\n* Follow and comply with policies and procedures of the Quality Management System, Environmental Management System, and Occupational Health and Safety.\n* Plan strategies to ensure error-free work, getting it right the first time.\n* The above responsibilities are illustrative and not exhaustive, as the person in this position is also obligated to perform any other tasks related or ancillary to their primary responsibilities, even if occasionally performed outside the workplace.\n\n### **Requirements:**\n\n* Bachelor's degree in Business Administration or related field\n* Previous experience in customer service, logistics, or supply chain in Mexico.\n* Strong communication and problem-solving skills.\n* Proficiency in computer systems and Microsoft Office. SAP knowledge.\n* Ability to work in teams and under pressure.\n\n### **We Offer / Benefits**\n\n* Schedule: Monday to Friday from 8:30 am to 5:30 pm (Possibility of working Saturday mornings). Hybrid scheme: 2 days at home, 3 at the plant.\n* Benefits exceeding legal requirements.\n* Opportunity for professional growth in the supply chain and logistics sector.\n* Inclusive and dynamic work environment.\n\n\nDon't miss the chance to advance your career in supply chain and customer service. Apply today and become part of Ecolab Mexico!\n\n **Our Commitment to a Culture of Inclusion & Belonging** \n\nEcolab is committed to fair and equal treatment of associates and applicants and furthering the principles of Equal Opportunity to Employment. We will recruit, hire, promote, transfer and provide opportunities for advancement based on individual qualifications and job performance in all matters affecting employment, compensation, benefits, working conditions, and opportunities for advancement. Ecolab will not discriminate against any associate or applicant for employment because of race, religion, color, creed, national origin, citizenship status, sex, sexual orientation, gender identity and expressions, genetic information, marital status, age, or disability.","price":"Negotiable Salary","unit":"per year","currency":null,"company":"Indeed","language":"en","online":1,"infoType":1,"biz":"jobs","postDate":"1762171960000","seoName":"customer-service-representative-i","supplement":null,"author":null,"originalPrice":null,"soldCnt":null,"topSeller":null,"source":1,"cardType":null,"action":"https://mx.ok.com/en/city-jilotepec-de-molina-enriquez/cate-cust-service-facing/customer-service-representative-i-6427801092557112/","localIds":null,"cateId":null,"tid":null,"logParams":{"tid":"0513f660-c450-4e68-997a-1345286499d6","sid":"24425ed3-7b7f-4cc4-a29a-fc25d3709e20"},"attrParams":{"summary":null,"highLight":["Attention to customers in the supply chain","Hybrid schedule: 2 days at home and 3 at the plant","Opportunity for professional growth"],"employment":[{"icon":"https://sgj1.ok.com/yongjia/bkimg/8hvituaa__w72_h72.webp","name":"Job Type","value":"Full-time","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/is8j0f44__w72_h72.webp","name":"Workplace type","value":"Onsite","unit":null},{"icon":"https://sgj1.ok.com/yongjia/bkimg/ji66qqr0__w72_h72.webp","name":null,"value":"Cuautitlán Izcalli,Estado de México","unit":null}]},"addDate":1762171960355,"categoryName":"Customer Service - Customer Facing","postCode":null,"secondCateCode":"call-center-customer-service","isFavorite":false},{"category":"1261,1266,1385","location":"C. Lázaro Cárdenas 66, San Francisco Tepojaco, 54745 Cuautitlán Izcalli, Méx., Mexico","infoId":"6427671057766712","pictureUrl":"https://uspic3.ok.com/logo/ineed.png","videos":null,"title":"MID-LEVEL FLOOR SELLER PART-TIME (LUNA PARC)","content":"**Job Description**\n\n**FLOOR SELLER FOR LUNA PARC**\n\n* \\* We are looking for a floor seller who provides comprehensive and high-quality service to our customers, ensuring their complete satisfaction and brand loyalty, achieving sales that contribute to the monthly target.\n\n**REQUIREMENTS:**\n\n* \\* Flexible availability.\n* \\* Experience in sales or customer service is essential.\n* \\* Age: 19 to 30 years old\n\n**RESPONSIBILITIES**\n\n* \\* Ensure punctual attendance.\n* \\* Conduct inventory (verify that merchandise is in perfect condition).\n* \\* Keep the work area clean.\n* \\* Perform sales activities.\n* \\* Provide respectful customer service.\n* \\* Handle cash transactions, shifts, and cash register audits.\n* \\* Shift handover.\n\n**WE OFFER:**\n\n* \\* Base salary of $8,400\\. net per month.\n* \\* Commissions starting at 1\\.5% with no cap, provided monthly targets are met.\n* \\* Growth opportunities.\n* \\* Productivity bonus of $500 if 85% of the sales target is achieved.\n* \\* We do not offer benefits, only holiday bonus and vacation days.\n\n**SCHEDULE (rotating shifts)**\n\n* \\* Monday to Sunday from 10 a.m. to 4 p.m. and from 3 p.m. to 9 p.m.\n* \\* One weekday off.\n* \\* Two days per week from opening to closing.\n\n**CONTACT VIA WHATSAPP LIC. 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