At TechPeople, our commitment is to attract, develop, and retain the best technological talent by creating an environment where empathy, excellence, and teamwork are the foundation for building lasting and trustworthy relationships. We promote a culture of innovation and dynamism, where each team member has the opportunity to grow, add value, and maximize their potential. Techpeople (Authorized Apple Service Center) is a leading company in technical support services for Apple devices. We are currently seeking a Specialist in Repairing Computing and Mobile Devices. If you are passionate about technology, have outstanding customer service skills, and love the Apple brand, we are looking for you! Work location: iShop Grand Outlet Querétaro Responsibilities: * Provide technical support to Apple and PC users. * Assemble and disassemble computers. * Resolve hardware and software issues on customer devices. * Deliver excellent customer service through various communication channels. Requirements: * Knowledge in assembling and disassembling computers and/or mobile phones. * Previous experience in technical support and customer service. * Solid knowledge of hardware and software. * Passion for technology and customer service. * Completed high school; Bachelor's degree or incomplete engineering studies (Systems, Computer Science, or related fields). Benefits: * Opportunities for professional growth and development. * Dynamic and collaborative work environment. * Ongoing training on new technologies and Apple products. * "APPLE TRAINING AND CERTIFICATION" * Fixed monthly salary $11,043 * Performance bonus starting at $2,100 * Commissions for service placements (no cap) * Statutory benefits * Additional benefits beyond statutory requirements * LIFE INSURANCE * FOOD VOUCHERS 10% Monthly * MEAL ASSISTANCE AT GROUP RESTAURANT * SAVINGS FUND * CARSO GROUP DISCOUNTS Schedule: Monday to Sunday with one rotating weekday day off, shifts from 11 AM to 8 PM and 12 PM to 9 PM (both shifts rotate). If you are interested in this position, please send your CV via WhatsApp to 55 12 68 53 13, Lic. Karina Gtz. We look forward to receiving your application! Job type: Full-time Salary: $11,043.00 - $14,000.00 per month Benefits: * Salary increases * Savings fund * Employee discounts * Gym discount * Discounts and preferential pricing * Referral program * Life insurance * Discounted cafeteria service * Free uniforms * Food vouchers Application questions: * Do you have availability to work Monday to Sunday with one rotating weekday day off from 11 AM to 8 PM and 12 PM to 9 PM (both shifts rotate)? * Have you previously repaired computers and/or mobile phones in a formal job? (Not self-employed) * Please provide a phone number where we can contact you via WhatsApp * Have you owned or currently own a computer and/or mobile phone repair business? (Either in a physical location or at home) * Do you agree with the offered salary? (Base 11,043 + bonus + commissions + PSL) Work location: On-site