**CONTACT ME \- 4612605728** **SALARY\- 16,000\- 18,000** **PURPOSE OF THE POSITION** * Ensure proper customer service, account follow-up, and administration, guaranteeing on-time delivery, order management, and incident resolution. * Support continuity and strengthening of customer relationships through structured follow-up, effective communication, and identification of risks and opportunities. * **PROFILE FOCUS** * **Operational role with business acumen.** Structured follow-up **Operational compliance** Account protection **Effective communication** Understanding of the industrial environment. * **RESPONSIBILITIES** * Daily follow-up with active customers * Purchase order management * Coordination with production, warehouse, logistics, quality, and sales departments * Direct communication with customers * Incident resolution * Report updates (Excel / ERP) * Account monitoring and risk detection * Channeling opportunities to the sales department REQUIREMENTS **Bachelor’s degree completed in International Business, Industrial Engineering, or related field.** 1–2 years of experience in Customer Service or customer support. **Experience managing B2B clients.** Experience in manufacturing and/or automotive industry (preferred). **Conversational English (evaluation will be conducted).** Intermediate-level Excel proficiency. Salary: $16,000\.00 \- $18,000\.00 per month Benefits: * Professional development support * Salary increases * Transportation assistance or service * Company parking * Free parking * Remote work * Free uniforms * Grocery vouchers Workplace: On-site employment
Juan García
Indeed · HR
Juan García
Indeed · HR
