SUPERVISOR

Description

Supervise overall operations across all store areas, serving as a role model for your team. Provide necessary direction and feedback to your direct reports to coordinate proper execution of store operational processes, foster an optimal work environment, and deliver excellent service to our customers. * Authorize damaged and non-damaged returns resulting from defective merchandise, incorrect employee recommendations, or catalog errors—always placing the customer first and guaranteeing their full satisfaction. * Ensure all parts and products are located in their assigned positions within the store and that physical inventory matches system records by executing flawless weekly inventory management tasks. * Supervise store operational activities as a role model and ensure employees provide customer consultation and utilize all tools provided by AutoZone—including the electronic catalog and diagnostic and testing equipment—to deliver reliable advice and genuine solutions to our customers’ needs, while also helping prevent merchandise returns through this practice. * Identify subordinates’ strengths and areas for development to assign appropriate tasks, recognize strong performance, and provide feedback when improvement or training opportunities are identified. * Supervise daily adherence by all employees to their scheduled working hours and AutoZone’s dress code, ensuring respectful, friendly, and professional interactions among themselves and with our customers—fully applying AutoZone’s guidelines and values. * Review and analyze the Profit & Loss (P\&L) report each period to identify opportunities for expense control and contribute to improvements by promoting a culture of cost-consciousness across all controllable consumables within the team. * Assign and track tasks for department leads—including planogram setup, merchandise placement, warehouse cleaning, restroom and cafeteria maintenance, sales floor upkeep, and parking area care—as well as verify daily cash counts from the main register, perform cash sweeps, and process cash register closings for assigned staff following AutoZone-provided procedures. * Supervise and ensure employees wear AutoZone-provided safety equipment—including belts, gloves, aprons, and goggles—when handling merchandise, performing vehicle tests, or operating in-store test stations, thereby helping prevent workplace accidents and ensuring a safe environment for our employees. * High school diploma or equivalent * One to two years of supervisor experience in retail, warehouse, or store environments * Flexible availability to work various shifts AutoZone Mexico is the leading distributor of automotive parts and accessories in the Americas. In Mexico, we operate over 800 stores, two distribution centers, a Store Support Center (CAT) in Monterrey, Mexico, and a Business and Technology Store Support Center (BTSSC) in Chihuahua. We employ more than 16,000 AutoZoners nationwide. Our customer-centric culture and commitment to going above and beyond define our identity—for both our customers and AutoZoners. Working at AutoZone means being part of a team that values dedication, teamwork, and growth. Whether you’re assisting customers or advancing your professional career, we provide the tools and support to help you succeed and propel your future. AutoZone and its subsidiary, ALLDATA, are equal opportunity employers. All applicants will be considered for employment based on skills and competencies, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability, or any other legally protected category.