**ZAPATA ///** **Company with 69 years of experience in the automotive market, certified by "Great Place to Work".** **Zapata Camiones Celaya** **We are seeking:** **Workshop Manager** **Purpose:** Ensure the proper operation of the workshop, guaranteeing productivity, quality, and compliance with work performed on customer units. Coordinate the technical and operational team to provide efficient, safe service meeting Grupo Zapata's standards, contributing to customer satisfaction and area profitability. **Requirements:** * **Education:** Automotive Technician, Automotive Mechanical Engineering, or related field. * **Location**: Querétaro * **Experience**: Minimum 3 years as workshop manager, coordinator, or similar position in heavy truck dealerships or workshops. * **Specific knowledge:** * Diesel engine diagnosis and repair. * Electrical, braking, and transmission systems. * Technical personnel management. * Service indicator management. * Office software and workshop management systems (preferably SAP, Autoline or similar). * **License:** Desirable **Skills / competencies:** Leadership, effective communication, customer orientation, planning, decision making, and goal-oriented work. **Main responsibilities:** * Coordinate and supervise technical staff (mechanics, service advisors, specialized technicians). * Assign and distribute work orders according to workshop workload and staff specialization. * Ensure compliance with diagnostic, repair, and maintenance procedures established by the manufacturer. * Validate completed work before customer delivery to ensure quality and safety. * Monitor key indicators such as productivity, efficiency, delivery times, and comebacks. * Identify technical and operational training needs for workshop personnel. * Manage resources, tools, and equipment required for proper area operation. * Collaborate with the parts department to ensure timely availability of components. * Handle and resolve incidents or complaints related to the workshop. * Ensure compliance with safety, hygiene, and environmental regulations within the workshop. **We value your talent and effort; we offer an attractive salary.** **We offer:** $18,000 monthly gross **Statutory benefits:** * Social security * Vacations * Vacation bonus **Superior benefits:** * Life insurance. * 30 days year-end bonus * Savings fund * Savings box * Major medical expense reimbursement program. * Birth and death assistance. * Dining room service. * Profit sharing. * Uniforms. * Career development plan **Working hours:** Monday to Friday from 9:00 a.m. to 6:00 p.m., and Saturday from 9:00 a.m. to 2:00 p.m. **Work location:** Celaya, Guanajuato. **\#yosoyZapata \#FamiliaZapata \#teamZapata \#IloveZapata \#TalentoZapata \#JefedeTaller** **Apply through this channel!**