Description
Job Summary:
Responsible for managing customer collections, including phone calls, field visits, and policy follow-up, while maintaining the vehicle in good condition.
Key Responsibilities:
1. Manage customer collections in a courteous and efficient manner.
2. Conduct visits and record collection activities.
3. Follow established collection and negotiation standards and methods.
We Offer:
* Weekly payment
* Statutory benefits from day one
* Benefits exceeding statutory requirements
* Enhanced statutory benefits (grocery vouchers, savings fund, 21-day year-end bonus, minor medical expense insurance)
* Training
* Two days off per week
Responsibilities:
* Call customers courteously on their due date to ensure payment
* Deliver letters and conduct collection activities with customers
* Accurately record all collection visits and calls
* Follow appropriate collection and/or negotiation standards and methods
* Maintain the vehicle in good and clean condition
* Conduct address verifications in compliance with policies and procedures