LM016: Operations Handler

Description

Job Summary: Efficiently and safely deliver and collect packages, ensuring compliance with documentation and security requirements. Key Responsibilities: 1. Operate vehicles and safety equipment in accordance with company policies. 2. Identify additional business opportunities and manage customer relationships. 3. Requires precision, attention to detail, and teamwork skills. General Job Description: Under general supervision, performs the following activities: * Efficiently and safely deliver and collect packages. * Inspect packages to ensure proper labeling, legality of contents—including weight and dimensions—appropriate packaging, insured values, and special requirements for hazardous materials shipments. * Accurately and meticulously prepare documentation related to package pickup and delivery, such as air waybills, delivery records, vehicle status reports, etc. * Proactively seek additional business from existing customers; if unsuccessful, refer leads to the Sales Manager. * Inform Station Operations, Management, and Sales of changes in customer handling and/or competitor activity. * Safely load and unload company aircraft and vehicles. * Conduct dimensional and weight sorting and audits of packages and boxes. * Ensure use of safety equipment and full compliance with FedEx safety policies, procedures, standards, rules, and practices. * Safely operate company vehicles and perform basic maintenance (e.g., cleaning, washing, tire pressure checks, etc.). Minimum Requirements: Minimum Education Level: * Completed secondary education. * Basic English preferred. Minimum Experience: * Preferred experience in ramp operations and warehouse equipment handling. Minimum Required Skills: * Ability to lift 32 kg and maneuver packages weighing up to 150 lbs. (68 kg) using appropriate equipment. * Availability to work variable shifts. * Vehicle maintenance experience and familiarity with manual and electric tools preferred. * Precision and attention to detail. * Planning and organizational skills. * Problem-solving skills. * Teamwork skills. FedEx is widely acknowledged as a world\-class company. We are honored and proud to be consistently recognized as a great place to work, a technology innovator and one of the world’s most admired and respected companies. FedEx is consistently named among the World’s most valuable and admired brands. Some of our recent awards include: * 2020 Fortune’s World Most Admired Companies (14th) * 2019 Fortune’s Best Places to Work (15th) * 2019 Forbes’s One of the “Best Employers for Diversity” * 2020 FedEx LAC included in the GPTW’s Best Workplaces in Latin America Ranking (24th) * 2021 FedEx Mexico was included in the GPTW Ranking for 18th consecutive years * 2020 FedEx Mexico received the CEMEFI Certification for 13th consecutive years endorsing FedEx as a company socially responsible * 2021 FedEx Chile was re\-certified with Giro Limpio, a seal from the Agency of Sustainable Energy that seeks to improve the energy efficiency of the ground transportation sector, by reducing fuel consumption and greenhouse gas emissions. * 2019 FedEx Uruguay selected by GPTW among the 5 best companies to work for.