**THE WORK:** Join us in creating a vibrant environment where you can build knowledge and support others. You will participate in problem\-solving discussions that foster collaboration and innovation. Your role will be pivotal in providing Engineering Support, ensuring that our systems operate smoothly and efficiently. We are excited to see how your contributions will make a difference in our organization! * Assist in troubleshooting and resolving technical issues to ensure optimal system performance. * Collaborate with various stakeholders to gather requirements and provide effective solutions. * Document processes and procedures to enhance operational efficiency. * Engage in continuous learning to stay updated with industry trends and best practices. * Support the implementation of new technologies and systems. **HERE'S WHAT YOU WILL NEED:** * Intermediate proficiency in Engineering Support. * Intermediate proficiency in Client Communication. * It is advantageous to have prior experience in relevant related skills. * Bachelor's Degree in relevant field of studies. **BONUS POINTS IF YOU HAVE:** * Intermediate proficiency in Application Remediation. * Intermediate proficiency in Group Problem Solving. * Beginner proficiency in IT Troubleshooting. * Advanced proficiency in Technical Documentation * ### **Knowledge of the InterAct system.** * ### **Alert monitoring and interpretation in Dynatrace.**