Night Shift Supervisor

Description

Job Summary: Supervise and coordinate operational activities, ensuring achievement of targets, productivity, quality, and staff discipline, as well as smooth process operations. Key Highlights: 1. Supervision and coordination of operational staff 2. Ensuring compliance with operational KPIs 3. Supporting staff training and feedback ### **Job Objective** Supervise and coordinate operational activities during the assigned shift, ensuring **achievement of targets, productivity, quality, and staff discipline**, as well as proper process operation. ### **✅ Key Responsibilities** * Supervise operational staff during the shift (attendance, performance, and discipline). * Ensure compliance with **operational KPIs** (productivity, timeliness, quality). * Coordinate the proper execution of daily activities. * Report incidents (absences, tardiness, leave requests, accidents). * Verify that staff have necessary tools and equipment. * Implement safety and hygiene guidelines. * Monitor shift indicators and reports. * Support staff training and feedback. * Maintain consistent communication with HR and administrative departments. ### **✅ Key Performance Indicators (KPIs)** * Productivity achievement * Absenteeism rate * Staff turnover * Operational incidents * Timeliness achievement ### **✅ Requirements** * Education: Completed high school diploma (bachelor’s degree preferred) * Experience: 1–2 years in staff supervision * Knowledge of operations/logistics (preferred) * Basic Excel and reporting skills * Availability to rotate shifts ### **✅ Competencies** * Leadership * Effective communication * Decision-making * Working under pressure * Conflict resolution * Organization ### **✅ Working Conditions** * On-site work * Rotating shifts (day/night) * Management of operational staff ### **✅ Ideal Profile** A proactive individual with firm yet empathetic character, results-oriented, and capable of **maintaining team control during operational pressure situations**.