QUALITAS INSURANCE COMPANY IS HIRING: Join our team as: CUSTOMER SERVICE EXECUTIVE IN OCOTLAN, JALISCO Requirements: Bachelor's degree in economic-administrative fields, title or letter of completion Desirable knowledge in property documents and/or claims. Customer service experience Clean credit history Responsibilities: Provide in-person, phone, and/or electronic assistance to policyholders and/or third parties Issue total loss letters for license plate cancellation. Collect vehicle documents, verifying data and vehicle history through various internal and external systems Analyze policy vs invoice to verify that the vehicle is properly insured Monitor processing status with the BACK Customer Service Executive and immediately inform the customer of any payment confirmation or pending information Initiate indemnification payment procedures for damage payments and reimbursements Inform the customer about updates on their process status, as well as notify them of payment once the process is completed Benefits: Professional learning and growth Benefits exceeding legal requirements 30 days year-end bonus 12 vacation days in your first year Major medical insurance Life insurance Work schedule: Monday to Friday Savings fund Direct contract with Qualitas Insurance Company Apply through this platform and we will contact you Position type: Full-time Salary: $16,000.00 - $17,000.00 per month Benefits: * Salary increases * Savings fund * Gym discount * Discounts and preferential pricing * Free parking * Flexible hours * Option for indefinite contract * Life insurance Application questions: * Do you have a Bachelor's degree in economic-administrative fields, title or letter of completion? * Do you have experience in insurance companies or claims handling? Work location: On-site position