AVS

Description

Job Summary: Sales and Service Advisor to enhance the customer experience at the branch, promoting products and services to increase profitability. Key Highlights: 1. Opportunity to develop a professional career in the Commercial area. 2. Direct employment by the Bank with a career plan aligned with your aspirations. 3. An inclusive culture that promotes equal opportunities and HSBC's values. **Sales and Service Advisor.** HSBC Mexico offers opportunities to build a professional career for individuals with an outstanding service attitude, excellent customer interaction skills, a passion for sales, and a vision to grow within the Commercial area as a Service Executive. **Primary Responsibility.** Enhance the customer experience at the branch through counter service and in accordance with branch needs. Promote HSBC’s products and services to existing and potential customers, referring them to promoters or alternative channels to help increase branch profitability. **Requirements.** * Bachelor’s degree in Economics, Business Administration, Finance (in progress or completed) or completed High School diploma. * Minimum 6 months of experience in customer service and/or client support. * Minimum 6 months of sales experience; experience in the financial sector is preferred. * Working hours: Monday to Saturday. **Skills.** * Customer- and sales-oriented. * Teamwork. * Results-driven / Problem-solving. * Adaptability to change. **We Offer.** Direct employment by the Bank. Base salary, quarterly performance bonus, thirteenth-month bonus (aguinaldo), vacation premium, life insurance, major medical expense insurance, loans, discounts on Bank products, active participation in sustainability/corporate social responsibility programs, discounts at over 9,000 establishments, and a career plan aligned with your aspirations. "At HSBC, we expect our people to treat each other with dignity and respect, fostering an inclusive culture that promotes equal opportunities. Our values define who we are as an organization and what sets us apart — we value diversity, advance together, take responsibility for our actions, exercise sound judgment, do the right thing, and make things happen." "At HSBC, we are committed to ensuring gender equality and providing continuous training for our employees, as well as protecting their labor and social rights."