Pacific Tours is a 100% Mexican DMC and Executive Transportation company with 28 years of experience providing services for groups, conventions, social events, and sporting events, headquartered in Los Cabos and Acapulco. **Responsibilities** Respond to customer inquiries via telephone or email. Manage reservations, modifications, and cancellations of tourism services. Provide information regarding rates, availability, and service options. Enter reservation data into computer systems, ensuring accuracy. **Requirements** Reside in San José del Cabo Conversational and written English Proficiency in Excel and Google Docs Proven experience in a similar role or logistics Problem-solving skills Communication and customer service skills Employment type: Full-time, indefinite-term position Salary: $10,000.00 – $14,000.00 per month Benefits: * Option for an indefinite-term contract * Company-provided mobile phone * Complimentary uniforms Workplace: On-site employment