Join our team as a **Network Monitor / NOC Analyst**! We are a leading telecommunications company dedicated to connecting people, ideas, and experiences. We're looking for talent who wants to be part of a human, innovative, and constantly growing team. If you're passionate about technology, driven by service, and seeking a place where you can grow, we want you with us! **What will you do in this role?** As a **Network Monitor / NOC Analyst**, you will play a key role in ensuring the continuity and quality of our services. Your main responsibilities will include: * Monitoring in real time the status of the network and its critical services. * Identifying, diagnosing, and resolving first-level incidents. * Monitoring links, equipment, and operational platforms. * Escalating incidents to specialized teams when necessary. * Documenting events, activities, and solutions according to our processes. * Managing and tracking tickets. * Analyzing alerts and network behavior to prevent future failures. * Collaborating with the team to improve processes and increase operational efficiency. **Why work with us?** We are committed to taking care of those who make our services possible. That’s why we offer: * Statutory benefits * 100% subsidized cafeteria * Periodic salary increases based on performance and growth * Continuous training in telecommunications technologies and network operations * Career development and opportunities for internal growth * Employee transportation for your comfort and safety * A warm, professional environment focused on continuous learning **What are we looking for in you?** * Interest and passion for technology and network operations * Analytical skills, solution-oriented mindset, and attention to detail * Clear communication and teamwork abilities * Proactive attitude and eagerness to learn * Availability to work rotating shifts **Preferred backgrounds: Telecommunications, Computer Science, ICT, Systems, Computer Science, Telematics, or related fields** Job type: Full-time Salary: $11,000.00 - $12,000.00 per month Benefits: * Salary increases * Transportation assistance or service * Cafeteria service * Grocery vouchers Workplace: On-site position