**Customer Service – Customs Coordinator (AIFA)** We are looking for a **Customer Service Coordinator** with experience in customs operations to join our team. **Requirements:** Minimum of **2 years’ experience coordinating account executives** in **import and export processes**. Client management and follow-up, providing **status updates, advisory support, and issue resolution** throughout their operations. Solid knowledge of: **Air waybills** **Customs entry documents (pedimentos)** **Letters, invoices, and permits** related to import/export **Leadership** and team management skills. Intermediate **English** (preferred). **Availability to rotate shifts and rest days**. Work location: **AIFA Customs Office**. **We offer:** Statutory and above-statutory benefits. Professional growth opportunities. An excellent working environment. If you meet this profile, we’d love to meet you!