Field Network Installation and Support Engineer

Description

Job Summary: People Hackers is seeking a Field Network Installation and Support Engineer for various projects, focused on innovation and network and security solutions. Key Highlights: 1. Access to certifications from leading brands such as Cisco, Fortinet, and Aruba. 2. Excellent work environment and long-term professional development. 3. Operational freedom to balance professional and personal life. **People Hackers is seeking a Field Network Installation and Support Engineer in Zapopan, Jalisco** ----------------------------------------------------------------------------------------- **About Us** * A solutions integrator specializing in networks and security — a different, unique, and above all innovative company. We are partners of Cisco, Google Telcos, Ruckus, SonicWall, and Fortinet. We seek field or on-site support engineers with experience in network installation, support, and monitoring for diverse projects or clients. **Our Value Proposition** * Access to certifications and training courses from brands such as Cisco, Fortinet, Aruba, etc. * Excellent work environment, with genuine medium- and long-term development opportunities. * Operational freedom to manage your time and achieve a professional-personal balance. **Our Offer** * **Compensation:** MXN 15,700 net per month + MXN 1,500 monthly bonus under direct contract, plus statutory benefits. * **Schedule:** Monday to Friday, 8:00 AM to 5:00 PM; half-day Saturday when required. * **Work Location:** GDL (various locations in Tlajomulco, Tonalá, Zapopan, and other areas within the city). **What We’re Looking For** * Minimum 2 years of experience as: field engineer, on-site support engineer, installation engineer, field support technician, antenna installer, cabling technician, telecommunications analyst, or telco engineer. * Technical career (TSU) or incomplete/complete engineering degree (preferred). * Minimum 1 year of experience installing, implementing, and configuring network switches, access points, CPEs (modems, Wi-Fi routers, 4G/5G receiving antennas, VoIP devices), ONTs (fiber optic, GPON), and structured cabling — for brands including Aruba, Ruckus, Fortinet, Ubiquiti, MikroTik, TP-Link, etc. * Minimum 1 year of on-site support and troubleshooting for Wi-Fi networks: physical layer (MDF nodes and IDF distribution points), cable verification, power supply, hardware (status indicator lights on access devices, hubs, repeaters), and Wi-Fi connectivity protocols (latency, jitter, packet loss, and signal strength (RSSI) testing via SNMP, WMI using Zabbix, PRTG, SolarWinds, Nagios, etc.). * Knowledge of applying Level 1 physical or network fault correction to ensure proper operation. Basic preventive and corrective maintenance of network infrastructure. * Minimum 1 year of experience using ticketing tools for incident logging and report generation (installations, evidence photos, logs, action documentation (Alice), basic as-built updates). * Management, tracking, and consumption of materials, shortages, and returns. * Certification or training in Working at Heights (DC3\), highly desirable; valid driver’s license. **Preferred Education Level:** Higher education — incomplete **Preferred Experience Level:** Entry-level **Departmental Function:** Technology / Internet **Industry:** Telecommunications **Skills:** * Wi-Fi height assessments prior to CPE/ONT installation * Wireless, cabling, and networking * Routers, switches, APs, MDF, IDF * Controller installation * SNMP testing and monitoring *This job posting originates from the Talenteca.com job board:* *https://www.talenteca.com/anuncio?j\_id\=6a0368302c00002d00ff69ae\&source\=indeed*