**Web Application Support Analyst** **Job Overview** Sanmina, a global leader in electronics manufacturing, is seeking a **Mid-Level Analyst Programmer** with a strong focus on **Web Application Support and Sustenance (SaaS)**. You will be the key player ensuring the stability, operability, and continuity of a critical web application used directly on our production floor. If you have front-end technology experience but your passion lies in **immediate incident resolution** and live-system maintenance, we invite you to join our team! **Position and Key Requirements** **Experience Level**: Mid-Level **Primary Focus**: Application Support, Sustenance, and Maintenance (L2/L3). **Experience**: **2+ years** of experience supporting or maintaining mission-critical software. **Required Language:** **Conversational English (Mandatory)**. Daily communication with international teams. **Employment Type** Full-time, indefinite-term position (Direct Hire). **Key Responsibilities (Support & Sustenance)** This role requires a proactive, rapid-response mindset to maintain system operability: **Application Support (Tier 2/3)**: Investigate, diagnose, and resolve reported incidents and errors in the **web application (SaaS)** used on the production floor. **Corrective Maintenance**: Implement code *fixes* (primarily Front-End: Angular/React) and database adjustments to restore system functionality. **Monitoring and Stability**: Monitor application performance, identify bottlenecks, and propose preventive improvements to ensure high availability. **Root Cause Analysis (RCA)**: Conduct in-depth analyses to identify root causes of recurring failures and document permanent solutions. **Communication**: Communicate fluently in **English** with global support teams and development teams. **Database**: Execute SQL queries (PostgreSQL) for data investigation, data correction, and incident support. **Required Knowledge and Skills** We seek a technically proficient profile capable of diagnosing and applying rapid solutions: **Essential Technical Knowledge (Full-Stack for Sustenance)** **Frontend** **HTML, CSS, JavaScript, TypeScript, Angular or React.** (Ability to read, debug, and correct existing code). **Backend** Java 8+, Spring Boot. (Understanding of business logic and APIs). **Database** **PostgreSQL** (Proficiency in SQL queries for diagnosis and data correction). **Support Tools** Source Control (GIT/SVN), monitoring and logging tools. **Soft Skills (Support Mindset)** **Service Orientation**: Mindset focused on response speed and quality. **Critical Problem Solving**: Strong capability for **diagnosis and troubleshooting** under pressure in production environments. **Attention to Detail**: Rigor in documenting incidents and solutions. **Communication**: **Excellent oral and written English communication (Conversational).** **Exclusive Sanmina Benefits** **Hiring**: Competitive salary and **Direct Hire**. **Incentives**: Savings Fund (**13%**), Monthly Grocery Vouchers (**8%**), and **27 days of Year-End Bonus**. **Insurance**: Major Medical Expense Insurance and Life Insurance. **Additional Benefits**: Employee transportation and subsidized cafeteria. **Apply Today! (Critical Instructions)** If system stability motivates you and you meet the requirements, please follow these steps: Ensure you possess **Conversational English**. **Submit your resume IN ENGLISH, MANDATORILY**, via this channel. Employment Type: Full-time Salary: $16,000.00 – $29,000.00 per month Benefits: * Transportation assistance or service * Employee discount * Discounts and preferential pricing * Company parking * Free parking * Option for indefinite-term contract * Medical expense insurance * Major medical expense insurance * Life insurance * Cafeteria service * Discounted cafeteria service * Additional vacation days or paid leave * Grocery vouchers Work Location: On-site