Costumer Service

Description

Summary: Seeking a Customer Service professional to provide phone support to active clients, resolving inquiries with a clear and professional approach. Highlights: 1. Handle customer calls in English (90%) 2. Provide support in payment processes and factoring operations 3. Enter and update information in CRM systems (Salesforce) **Next Chamba Soporte en Capital Humano busca Costumer Service en Chapultepec \- Guadalajara, Jalisco** ------------------------------------------------------------------------------------------------------- **We are currently looking to expand our team.**We are seeking candidates to provide customer service and phone support to active clients, resolving inquiries related to payments, operational processes, and invoice purchasing, ensuring a clear and professional experience. ### **Main Responsibilities** * Handle customer calls in English (90%). * Provide support in payment processes and factoring operations. * Enter and update information in CRM systems (Salesforce). * Properly channel and follow up on requests and incidents. * Provide administrative and operational support to the corresponding department. ### **Requirements** * High school diploma or Bachelors degree. * Experience in customer service or call center. * Advanced English (90% required). * Proficiency in Microsoft Office and CRM systems. * Excellent phone etiquette, strong organizational skills, and responsibility. ### **We Offer** * Negotiable salary based on experience: $15,000 to $18,000 MXN. * Schedule: Monday to Friday, 10:00 AM to 7:00 PM. * Professional work environment. * Availability to work one Saturday per month. * Immediate hiring. **Interested candidates may apply through this platform or send a direct message (the interview will be conducted 100% in English).** **Nivel de educación deseada:** Superior \- trunco **Nivel de experiencia deseada:** Nivel Medio **Función departamental:** Atención al cliente **Industria:** Servicios Financieros **Habilidades:** * sales f orce *Esta vacante viene de la bolsa de empleo Talenteca.com:* *https://www.talenteca.com/anuncio?j\_id\=69d4355a430000270000ba85\&source\=indeed*